New
#1
Problems with the USB jacks disconnecting and reconnecting
Hi,
I am having problems with my Dell Inspiron 7537 laptop. over the last few years the USB's disconnect and reconnect at random. the touchpad cuts out and scrolling doesnt' work half the time, the card reader doesnt' work half the time. I of course have all the newest drivers and firmware.
Now in the last 5-6 days since around the 15th, whenever the screen goes off the USB disconnects and reconnects over and over for a minute and it does this about every 10 mins. I've been sick and couldn't even get good rest because of the computer making that disconnect reconnect sound over and over unless i mute the sound or shut it off. I can't figure out whats wrong. i even disconnected all the USB jacks and it still was doing it. i was getting error messages in the event viewer but not now. i had problems with some of the USB listings in Device manager but not now. But it still does the disconnect thing. At one point i had this message "Windows has detected a problem with Unknown USB Device (Link in Compliance Mode)." and this is the other "The driver detected a controller error on \Device\Harddisk2\DR2." I had lots more of these and with different numbers. I also have various other warnings and errors in Event Manager. Not sure if they're related. Do i have a motherboard problem or software problem? I tired to do a reset but that failed and i couldn't figure out how to fix it. system restore also failed. for some dumb reason with this computer everytime i need to so a system restore it always fails.