New
#281
Strange... the 3.10 chipset driver changed my "monitor off" time setting (5 minutes), on Windows 10, but not on Windows 11.
AMD Ryzen Chipset Driver Release Notes (3.09.01.140)
https://www.amd.com/en/support/kb/re...et-3-09-01-140
Package Content Changes
AMD Ryzen Chipset Driver Release Notes (3.10.08.506)
https://www.amd.com/en/support/kb/re...et-3-10-08-506
Package Content Changes
I haven't updated my X570 chipset in awhile and was doing some PC maintenance, so I downloaded the 3.10.08.506 chipset drivers. I'm using a Rog Strix X750E-Gaming and a Ryzen 9-5900x CPU.
It's failing to install the AMD Processor Power Management Support, version 7.0.3.5, and it's also failing to install the AMD PSP Driver, 5.17.0. Both are showing a fail.
Anybody run into this?
This is what I see in the logs for the PSP driver
=== Logging stopped: 11/26/2021 17:37:26 ===
MSI (c) (3C:48) [17:37:26:835]: Note: 1: 1708
MSI (c) (3C:48) [17:37:26:836]: Product: AMD_Chipset_Drivers -- Installation operation failed.
MSI (c) (3C:48) [17:37:26:836]: Windows Installer installed the product. Product Name: AMD_Chipset_Drivers. Product Version: 3.10.08.506. Product Language: 1033. Manufacturer: Advanced Micro Devices, Inc.. Installation success or error status: 1603.
MSI (c) (3C:48) [17:37:26:837]: Grabbed execution mutex.
MSI (c) (3C:48) [17:37:26:837]: Cleaning up uninstalled install packages, if any exist
MSI (c) (3C:48) [17:37:26:838]: MainEngineThread is returning 1603
=== Verbose logging stopped: 11/26/2021 17:37:26 ===
Things I have tried
- reboot
- delete C:\amd folder
- sfc /scannow followed by reboot
- disable windows defender
- run as administrator
- uninstalled the hardware from device manager and rescanned hardware
- tried to install using my second administrator account.
I'm on 20H2 still
Edit: I'm dowloading and doing the Windows 10 21H2 update right now and will try again.
Edit2: Going to 21H2 didn't help. Same problem. Ran Windows update and it has everything, but still won't installed.
Edit3: Got it installed. Instead of using the AMD installer exe, I went to Device Manager, right clicked on the AMD PSP security device, choose Update driver and pointed it at C:\AMD. It immediately updated the driver.
So, I'm all set.
Last edited by pparks1; 26 Nov 2021 at 17:57.
Last edited by Ghot; 15 Mar 2022 at 07:01.
All good here, over the top previous amd chipset (not mobo vers.) driver.