Windows 10: Trying to upgrade from 8GB to 16GB - won't boot at 16GB

Voodoo 01 said:

This worked for me once servicing a client's computer:

-remove all rams form the slots
-turn on the computer and wait for the BIOS alert beeps (takes 3 to 40 seconds depending on the machine)
-if there are no beeps, wait 30 seconds at least
-turn off the computer
-replace the ram DIMMs in their respective position
-turn on the computer (it should work at this point)

Although the troubleshooting is a little primitive it might work

That's an interesting suggestion. This is my "work" computer but I'll give that a try when I get a chance.

Voodoo 01 said:

This worked for me once servicing a client's computer:

-remove all rams form the slots
-turn on the computer and wait for the BIOS alert beeps (takes 3 to 40 seconds depending on the machine)
-if there are no beeps, wait 30 seconds at least
-turn off the computer
-replace the ram DIMMs in their respective position
-turn on the computer (it should work at this point)

Although the troubleshooting is a little primitive it might work

Thanks anyway but that didn't help. I got one long continuous beep of "protest" which I allowed to continue for over 30 seconds and then tried to reboot with the new RAM with the same result.

I have been told by the store that they have double-sided (low density) RAM in stock which they say should work for me so that's my next step.

Thank you everyone for your suggestions. :)

simrick said:

Sorry we couldn't be of more help with this. Good luck - let us know how it goes! :)

I

I'll do that.

essenbe said:

You said you have the option to trade the ram in for another set. As a last resort see if they have any G Skill ram DDR3-1333 @1.5V timings of 9-9-9-24 2T. That should run in any rig. If that won't work, I would have to hazard a guess you have a Motherboard problem, and it will only use 2 GB sticks. I know the specs say different, but 3 sets of ram not working would say otherwise.

They are suggesting G.SKILL Value Series 4GB DDR3 1333MHz Desktop Memory (F3-10600CL9S-4GBNT)

essenbe said:

That sounds good to me. Your specs sound very close to this DDR3 RAM Compatibility with Intel H57 motherboard i5-650 - G.SKILL TECH FORUM

Yes, except mine is an i3 instead of an i5.

Finally good news. :)

I exchanged the Kingston RAM for G.SKILL Value Series 4GB DDR3 1333MHz Desktop Memory (F3-10600CL9S-4GBNT)

https://www.gskill.com/en/product/f3-10600cl9s-4gbnt

Brought it home. Installed it. Rebooted. Bingo!

The first restart seemed rather slow. Not sure if that's normal when you change all the RAM sticks but it seemed first the BIOS and then Windows itself, recognizing a changed configuration, needed to check everything else (e.g., Windows seemed to rebuild the icon cache from scratch).

But I finally have my working desktop back with 16 GB. :)

A big thank you to everyone who contributed. Among other things, I learned a lot from all of you about RAM, motherboards, BIOS upgrades, Chipsets, etc. I sincerely appreciate all of your efforts.