Unable to disable USB Selective Suspend


  1. Posts : 1
    Windows 10
       #1

    Unable to disable USB Selective Suspend


    Hi there- kind of an unusual problem. I'm having issues with a 3rd party Microsoft wireless controller receiver shutting off in game. One option I haven't explored yet is USB selective suspend messing with its power. Unfortunately, when I go to change the advanced power settings of my power plan on the Surface Book, there's no USB power settings at all. You can see it for yourself in the screenshot here:
    Unable to disable USB Selective Suspend-untitled.jpg
    Any ideas how to access this setting and turn off USB selective suspend, or another way to turn it off without going into power plan settings?
      My Computer


  2. Posts : 366
    Windows 10 Pro x64
       #2

    Try this:

    Go into your device manager and under Universal Serial Bus Controllers. Under there you will see USB hubs. In the properties for these hubs you will see a power management tab. Go under that tab and uncheck the option that allows the computer to turn the hubs off.

    Unable to disable USB Selective Suspend-device-manager-usb.png

    Unable to disable USB Selective Suspend-usb-power-settings.png
      My Computers


 

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