External HDD is corrupted and unreadable

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  1. Posts : 71
    windows 10
       #1

    External HDD is corrupted and unreadable


    I ran chkdsk /f and now I get the "inaccessible" message. Is there any way to recover this drive without losing all my video files that are on it?
      My Computer


  2. Posts : 9,790
    Mac OS Catalina
       #2

    trembuzz said:
    I ran chkdsk /f and now I get the "inaccessible" message. Is there any way to recover this drive without losing all my video files that are on it?
    We need all of the specifications, manufacturer and model information. This happens when Windows fails to dismount the drive before a boot or cold shutdown when you have to pull the power when the computer does not respond.

    You should have no problem seeing if you can get to the data with a Linux Live DVD. You should never have to run Chkdsk on a External drive. Especially on a SSD or Pen drive unit.
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  3. Posts : 11,627
    Windows11 Home 64bit v:23H2 b:22631.3374
       #3

    1. What prompted you to run chkdsk /f on the external drive?

    2. And yes, you should always post the Manufacturer, Model Name/number and capacity of the external drive and also the number of partitions in it.

    3. Acer and HP PC/desktop Both are desktops????? Both have Windows 10???? 32bit/64 bit?????
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  4. Posts : 71
    windows 10
    Thread Starter
       #4

    Hi. It's an Acer with an AMD A10 running windows 10 64 bit. The expansion disk is a Seagate SRD00F2 3TB. I read a post in Tom's hardware. Some guy said he tried it and it worked. It only worked in that the error message doesn't say unreadable or corrupted anymore but access is denied. Would it now be a permissions issue? I've never tried Linux Live before but will look into it.
    trembuzz
    Last edited by trembuzz; 16 Mar 2017 at 15:48.
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  5. Posts : 8,107
    windows 10
       #5

    Can you post screenshots of the drive in disk Management can you now see files with correct size?
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  6. Posts : 71
    windows 10
    Thread Starter
       #6

    External HDD is corrupted and unreadable-screen-shot.png
    Here's the screen shot. Properties come up but unable to open.
    t
      My Computer


  7. Posts : 11,627
    Windows11 Home 64bit v:23H2 b:22631.3374
       #7

    @trembuzz,

    Do you have another 3TB drive to back up all data in the faulty drive? If not, it is time to get one. Until you get one and are ready to do the data recovery, please remove your 3TB expansion drive safely and keep it aside. If you continue to run it, you run the risk of more data getting corrupted . The HDD may even fail totally. The drive not aceessible message is not to be taken lightly.

    "When encountering the error "drive not accessible, the parameter is incorrect", experienced users will firstly think of recovering data and files from this drive, and then fix this error. " I shall follow this dictum. ( You already ran checkdisk but it only resulted in making your drive worse. So no more check disk.)

    bro67 in his post #2 gave a solid piece of advice "You should have no problem seeing if you can get to the data with a Linux Live DVD." Thank him and I shall latch on to it.

    This is what you will do:

    1. Prepare a bootable live Lucid Puppy pendrive using Rufus 2.12 (928KB) Rufus - Create bootable USB drives the easy way How to : My post #8 here Is there any way of saving a completely unrecognisable hard drive? Solved - Windows 7 Help Forums

    2. Plug in your faulty external drive, the new 3TB external drive and then boot into Lucid Puppy by using the one time boot menu. If you see all your data in the faulty drive, copy all of it to the new 3TB external drive. How to: Go to the topic Recovering files from the non-bootable Internal Drive: in this thread Lucid Puppy way to recover files from a non-bootable computer . In your case it will be your faulty 3 TB expansion external drive.]

    3. Once you have copied all the data, check your faulty drive with SeaTools for Windows. SeaTools | Seagate If it reports problems with that drive, do not blink. Discard the drive. It will no longer be safe to entrust any data to it.

    Remember till you are ready to recover the data, do not use your 3TB expansion drive. Plug it out and keep it safely.
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  8. Posts : 71
    windows 10
    Thread Starter
       #8

    I kind of figured that this was the case and was ready to just write everything off but if there is a chance of recovery I will try. I'll order a new drive today and do some research on the Linux Live DVD thingy. Thank you for your help and will post later when the tools and hardware are in place.
    t
      My Computer


  9. Posts : 71
    windows 10
    Thread Starter
       #9

    jumanji said:
    @trembuzz,

    Do you have another 3TB drive to back up all data in the faulty drive? If not, it is time to get one. Until you get one and are ready to do the data recovery, please remove your 3TB expansion drive safely and keep it aside. If you continue to run it, you run the risk of more data getting corrupted . The HDD may even fail totally. The drive not aceessible message is not to be taken lightly.

    "When encountering the error "drive not accessible, the parameter is incorrect", experienced users will firstly think of recovering data and files from this drive, and then fix this error. " I shall follow this dictum. ( You already ran checkdisk but it only resulted in making your drive worse. So no more check disk.)

    bro67 in his post #2 gave a solid piece of advice "You should have no problem seeing if you can get to the data with a Linux Live DVD." Thank him and I shall latch on to it.

    This is what you will do:

    1. Prepare a bootable live Lucid Puppy pendrive using Rufus 2.12 (928KB) Rufus - Create bootable USB drives the easy way How to : My post #8 here Is there any way of saving a completely unrecognisable hard drive? Solved - Windows 7 Help Forums

    2. Plug in your faulty external drive, the new 3TB external drive and then boot into Lucid Puppy by using the one time boot menu. If you see all your data in the faulty drive, copy all of it to the new 3TB external drive. How to: Go to the topic Recovering files from the non-bootable Internal Drive: in this thread Lucid Puppy way to recover files from a non-bootable computer . In your case it will be your faulty 3 TB expansion external drive.]

    3. Once you have copied all the data, check your faulty drive with SeaTools for Windows. SeaTools | Seagate If it reports problems with that drive, do not blink. Discard the drive. It will no longer be safe to entrust any data to it.

    Remember till you are ready to recover the data, do not use your 3TB expansion drive. Plug it out and keep it safely.
    Should I be creating a Fat32 or NTFS
      My Computer


  10. Posts : 9,790
    Mac OS Catalina
       #10

    You should be able to pull the old drive and put in a new one. I have a Fantom 3TB USB3.0/eSATA that I use with my NAS to back up the files to. My NAS is for mainly PLEX, but I also keep local copies of some files that I do not keep on my iCloud.I have not had any problems with the Fantom.

    If you can boot with a Linux Mint Live DVD, you can run Gparted to look at Smart info. Yes you need to rescue the files, which can also be done through the Livd DVD or USB and pull the important stuff to your computer or sign up for a Amazon drive unlimited for a brief period to allow you to pull the files off and then get what you want off of that drive and trash the rest.
    Last edited by bro67; 19 Mar 2017 at 04:22.
      My Computer


 

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