Windows 10: Windows doesn't recognize USB-Device anymore

  1.    15 Mar 2017 #1

    Windows doesn't recognize USB-Device anymore

    Hi guys
    I'm new to this forum and would appriciate your help very much.
    Due to Malware on my laptop I needed to reinstall Windows (8.1). Before, I had no problems with running an Audio 8 DJ ASIO soundcard. After the re-installation, Windows didn't recognize it anmore. I updated*my Windows to the version 10 but it still won't work.*The system is telling me*that the enumeration of the device failed.
    -I*did all the available updates for my Acer Aspire V3-771G
    -All the drivers (?) are updated (at least the USB ones, I did*that via the device manager)
    -I installed the latest*driver for the soundcard from the manufactrurers site
    -I tried the soundcard on 3 other devices, it worked on all ones so there is no hardware failure
    I tried solving this problem for 2 weeks now without any success and it's very very frustrating.
    Kind regards J-
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 10,670
    Windows 10 Pro x64 Build 1803
       15 Mar 2017 #2

    Hi jdoubleU. Welcome to the TenForums @JdoubleU.

    Going forward you can install Windows 10 directly using the processes outlined in this tutorial. Microsoft will activate your license automatically unless you've made some serious changes. You can get the software from MS.

    Clean Install Windows 10

    As to your current issue. Shutdown windows by holding shift key down and clicking shutdown. Unplug laptop from wall, remove battery, disconnect all USB devices, hold power button down for 25 seconds. Let laptop sit five minutes. Reassemble, do not connect any USB devices. Boot. When windows is back up try connecting USB sound card. Check device manager for devices not recognized, hopefully there will be none.

    By removing all power to device we are attempting to reset ports.

      My ComputerSystem Spec

  3.    15 Mar 2017 #3

    Something that happens to me and my sound is the darn thing keeps trying to set my monitor sounds as default, it did it again today after putting in several and one large, update. It does not do it as often as when I first installed the monitor and new video card, but updates seem to have triggered this last one.

    Whilst typing this I had a notification window telling me my firewall and AV was switched off. I checked panel and they are fine?????
      My ComputerSystem Spec


Related Threads
I connected my Samsung phone to my windows 10 pro pc to transfer files --does not show any connections on desktop--can't open--went to devices and printers--doesn't show the connected device--windows 7 did show all I connected--what am I missing.
Went thru iTunes support. Can't get windows to recognize my device
when some one send me email in Arabic not all the text appears correctly especially in the title or in the attached file it shows up as attached image " capture.png" how can i solve it
Solved Windows Doesn't Recognize Ethernet in Network and Sharing
I ran Windows 8.1 on my desktop machine a few months ago, and later upgraded to Windows 10. Everything worked great at that time, but since have replaced Windows with Linux. Now I'm trying to install Windows again, with the same 8.1 disk that I used...
I got a new Samsung SM951 M.2 PCI drive. I have a X99 motherboard but it didn't have the M.2 slot so I purchased an adapter to attach the drive and installed it into an open PCI slot. When I first installed it and boot up under the current...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 16:15.
Find Us