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  1.    13 Mar 2017 #1
    Join Date : Jul 2015
    Posts : 60
    windows 8.1

    Dell XPS 13 Hard Drive Boot Inaccesible Boot Device


    ok before i take this laptop to a repair shop i needed to ask for help. This is my huge problem, i installed rollbax rx trail to test it, when it rebooted i saw the BSOD. I created a iso backup using macrium so i thought i was safe but i guess not. When it boots you see the rollback rx start for 3 seconds then i see Recovery your PC couldn't start properly. Error code:0xc000000f, options it gives me is Press enter to try again, Press F8 for startup settings, Pres Esc for UEFI Firmware settings, i hit F8, tried all, enable debugging, enable boot logging, enable Safe mode, nothing. When i try safe mode, i get your pc ran into a problem, stop code Inaccesible Boot Device. So now i tried a flash drive using macrium, i get this same message. I tried booting with flash drive windows 10 repair disc, same, i tried another flash drive with windows 10 pro 64 OS, same. I cant get it to a state where i can try to repair boot or reinstall windows 10. I even tried before boot diagnostics, and everything passed including hard drive. Hoping i can pick on this forum brains a little before i spend money for a new hard drive at a shop. Thanks all.
      My ComputerSystem Spec
  2.    14 Mar 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Hi mn072065

    Yikes !!

    So as this is a Dell I think to get to BIOS it is F2. Once in BIOS or UEFI I would disable secure boot (if you have such a feature) and then I would set boot order to boot from CD/DVD first.

    Install Macrium boot disk and boot. From their you should be able to re-install your macrium image. (I'm assuming that is what you mean when you said "iso backup using macrium")

    If nothing was wrong with drive before installation at worst you just have to do a clean install. Before that though you need to get data back. Not sure how you have your storage configured, like data in separate partition. Maybe you could expand on that.


    Ken
      My ComputerSystem Spec
  3.    14 Mar 2017 #3
    Join Date : Jul 2015
    Posts : 60
    windows 8.1
    Thread Starter

    Thanks for trying, this laptop doesnt have cd/dvd i have ti use a flash. Did the boot from flash, i get same error inaccesible drive. I wish i can do a clean install, cant either because it doesnt allow me to use the windows 10 recovery same message.




    Quote Originally Posted by Caledon Ken View Post
    Hi mn072065

    Yikes !!

    So as this is a Dell I think to get to BIOS it is F2. Once in BIOS or UEFI I would disable secure boot (if you have such a feature) and then I would set boot order to boot from CD/DVD first.

    Install Macrium boot disk and boot. From their you should be able to re-install your macrium image. (I'm assuming that is what you mean when you said "iso backup using macrium")

    If nothing was wrong with drive before installation at worst you just have to do a clean install. Before that though you need to get data back. Not sure how you have your storage configured, like data in separate partition. Maybe you could expand on that.


    Ken
      My ComputerSystem Spec
  4.    14 Mar 2017 #4
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Sounds like your drive is locked so it is stating inaccessible.

    Can you enter BIOS with F2?

    You should be able to do this regardless of storage state.

    This article talks to unlocking. I think this is issue.

    Unlock Hard Drive | Fix Drive Where Windows Installed Is Locked - EaseUS


    Ken
      My ComputerSystem Spec
  5.    14 Mar 2017 #5
    Join Date : Jul 2015
    Posts : 60
    windows 8.1
    Thread Starter

    Thanks but its not locked. Cant reset thru windows 10 recovery, cant safe mode.


    Quote Originally Posted by Caledon Ken View Post
    Sounds like your drive is locked so it is stating inaccessible.

    Can you enter BIOS with F2?

    You should be able to do this regardless of storage state.

    This article talks to unlocking. I think this is issue.

    Unlock Hard Drive | Fix Drive Where Windows Installed Is Locked - EaseUS


    Ken
      My ComputerSystem Spec
  6.    14 Mar 2017 #6
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Then you will have to boot from Media tool and save data.

    Can you enter BIOS?
      My ComputerSystem Spec
  7.    14 Mar 2017 #7
    Join Date : Jul 2015
    Posts : 60
    windows 8.1
    Thread Starter

    yes i can enter bios and i can use flash, but when i tries to connect to windows, bingo BSOD inaaccesible.

    Quote Originally Posted by Caledon Ken View Post
    Then you will have to boot from Media tool and save data.

    Can you enter BIOS?
      My ComputerSystem Spec
  8.    14 Mar 2017 #8
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    I would create Media key in clean install tutorial so you can at least boot to Windows.

    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts

    You need Windows 10 machine to create USB key right from Microsoft.


    Ken
      My ComputerSystem Spec
  9.    14 Mar 2017 #9
    Join Date : Jul 2015
    Posts : 60
    windows 8.1
    Thread Starter

    Sorry your not understanding I have that on my flash drive when it tries to boot up to the windows it goes to BSOD


    QUOTE=Caledon Ken;959915]I would create Media key in clean install tutorial so you can at least boot to Windows.

    Clean Boot - Perform in Windows 10 to Troubleshoot Software Conflicts

    You need Windows 10 machine to create USB key right from Microsoft.


    Ken[/QUOTE]
      My ComputerSystem Spec
  10.    14 Mar 2017 #10
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,035
    Windows 10 Pro Build 1703

    Sorry.

    Can I ask how you created media key? Not challenging you. Just find it really strange that a machine can't boot with a fresh copy of windows from a key.


    Ken
      My ComputerSystem Spec

 
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