1.    05 Mar 2017 #1

    Hard Drive query


    I have just done a clean re-install of Windows 10 and, before I started I disconnected all of the drives other than the 'C' drive as is recommended.

    However, when I came to re-connect the drives I just cannot get the internal one to show up in the directory. It also cannot be seen in Macrium Reflect. This is the drive that I use for all my data and everything that I do is saved to that disk. Fortunately I have reflect set up to do a daily backup of this drive and so I am not overly concerned at the moment.

    I'm just wondering if there is anything else that I can do to get the drive to come to life again.

    many thanks.

    P.S. I have just spotted that it is appearing in the Windows Device Manager but I cannot access it still/
      My ComputerSystem Spec
  2.    05 Mar 2017 #2
    Join Date : Jul 2015
    Posts : 9,410
    Windows 10 Pro

    Post a screenshot of disk management, please:
    Disk Management - How to Post a Screenshot of
      My ComputerSystem Spec
  3.    05 Mar 2017 #3

    Hi again NavyLCDR, Whilst the disk is appearing in the device manager, it is not showing in the Disk management. Sorry

    In the Device manager page it is shown as 'The device is working properly'
      My ComputerSystem Spec
  4.    05 Mar 2017 #4
    Join Date : Jul 2015
    Posts : 9,410
    Windows 10 Pro

    If you open a Command Prompt (Admin) and run:

    diskpart
    list disk

    Does it show up there?

    Code:
    Microsoft Windows [Version 10.0.14393]
    (c) 2016 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>diskpart
    
    Microsoft DiskPart version 10.0.14393.0
    
    Copyright (C) 1999-2013 Microsoft Corporation.
    On computer: JOHN-LAPTOP
    
    DISKPART> list disk
    
      Disk ###  Status         Size     Free     Dyn  Gpt
      --------  -------------  -------  -------  ---  ---
      Disk 0    Online          447 GB     9 MB        *
      Disk 1    Online          931 GB  2048 KB        *
      Disk 2    No Media           0 B      0 B
    
    DISKPART>
      My ComputerSystem Spec
  5.    05 Mar 2017 #5
    Join Date : Mar 2016
    India
    Posts : 197
    Windows 7 Ultimate 32bit

    Hi,

    Download and install the latest AMD Chipset drivers for your system. While most may install, may be the Standard SATA AHCI Controller wouldn't install. Manually install it following the procedure outlined by robwiljas in his post here AMD SATA Controller Windows 10 Driver | Community
      My ComputerSystem Spec
  6.    05 Mar 2017 #6

    The system is telling me that the correct drivers are installed. However, I then went through the procedure shown in the link and nothing changed and I still get the message that the correct drivers are already installed.
      My ComputerSystem Spec
  7.    05 Mar 2017 #7

    Click image for larger version. 

Name:	Diskpart.PNG 
Views:	17 
Size:	6.4 KB 
ID:	123864

    Hope you can see this
      My ComputerSystem Spec
  8.    05 Mar 2017 #8
    Join Date : Mar 2016
    India
    Posts : 197
    Windows 7 Ultimate 32bit

    Does the Device Manager show it as "AMD SATA Controller" under "IDE ATA\ATAPI Controllers"?

    Can you please post a screenshot to confirm it?
      My ComputerSystem Spec
  9.    05 Mar 2017 #9

    Quote Originally Posted by jumanji View Post
    Does the Device Manager show it as "AMD SATA Controller" under "IDE ATA\ATAPI Controllers"?

    Can you please post a screenshot to confirm it?
    No it shows as Standard SATA AHCI Controller. I tried to change it when doing the process via the link provided but didn't get the option.

    However, the crisis is now over as when I decided to restart the computer and have a look in the BIOS, the restart took quite a while installing the updates and then when it had rebooted all of the drives were showing as normal. I didn't need to go into the BIOS anyway.

    Apologies for taking up the time of those who replied but, I offer my considerable thanks anyway for the help.
      My ComputerSystem Spec

 


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