1.    03 Mar 2017 #1
    Join Date : Jan 2015
    Posts : 162
    Windows 10 64-bit

    Sound problem for High Definition Audio Device vs Conexant


    Hi there.

    So I have been having this problem for a while now with my internal laptop speakers. They very infrequently play sounds and when they do, its only for about a minute.

    No problems with headphones and playback devices switch as they are supposed too. I am using MS's High definition audio device at the moment, but I know that it is actually a Conexant Smart HD audio driver. I have tried updating the driver to many different versions of windows from mytoshiba drivers etc...

    I'm thinking I need an updated driver for Windows 10, one that is Conexant. Unfortunately my laptop doesn't have any windows 10 sound drivers on Toshiba's support website.

    Any ideas?

    When I play music, I can see the Speakers green bar moving up and down but no music is coming out. Headphones are fine. I also have 4 Nvidia Audio drivers but I don't think this is causing any problem as these I believe are for my HDMI output.

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      My ComputersSystem Spec
  2.    03 Mar 2017 #2
    Join Date : Aug 2016
    S/E England
    Posts : 4,488
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Is this for the Toshiba Satellite L750/0T1 in your system specs @ellellell1? Mine is a Toshiba Satellite L750-16L and, yes, sound can be a problem.

    The main problem is that a design flaw means the Conexant chip can get too hot. When it overheats the output stage that drives the speakers has a thermal cut-out that can only be reset by powering down the chip. It's just the output to the speakers - try headphones and I'll bet your sound works fine.

    I recently gave a detailed explanation of workarounds on another thread.
    keep louseing audio in windows 10 on toshiba l755d-s5130 laptop
      My ComputersSystem Spec
  3.    03 Mar 2017 #3
    Join Date : Jan 2015
    Posts : 162
    Windows 10 64-bit
    Thread Starter

    Quote Originally Posted by Bree View Post
    Is this for the Toshiba Satellite L750/0T1 in your system specs? Mine is a Toshiba Satellite L750-16L and, yes, sound can be a problem.

    The main problem is that a design flaw means the Conexant chip can get too hot. When it overheats the output stage that drives the speakers has a thermal cut-out that can only be reset by powering down the chip. Try headphones and I'll bet your sound works fine.

    I recently gave a detailed explanation of workarounds on another thread.
    keep louseing audio in windows 10 on toshiba l755d-s5130 laptop
    Yep, its my laptop in the system specs. Interesting... I'll have a look at this. My headphone work fine .
      My ComputersSystem Spec
  4.    03 Mar 2017 #4
    Join Date : Aug 2016
    S/E England
    Posts : 4,488
    10 Home x64 (1709) (10 Pro on 2nd pc)

    There are were lots of threads on the Toshiba forum, but seems Toshiba have had a spring-clean and deleted a lot of 'obsolete' topics recently. There are still plenty of threads on other sites though.

    If you're feeling adventurous you could try this fix...

    ....you can fix it by yourself.

    You need:
    - a copper plate (you can use also other metal plate, but copper can be cutted easily)
    - a Thermal Adhesive (you can found easily on ebay)
    Sound problem on Toshiba laptop - sound - Laptop Tech Support

    I just keep my volume low
      My ComputersSystem Spec
  5.    03 Mar 2017 #5
    Join Date : Jan 2015
    Posts : 162
    Windows 10 64-bit
    Thread Starter

    Quote Originally Posted by Bree View Post
    There are were lots of threads on the Toshiba forum, but seems Toshiba have had a spring-clean and deleted a lot of 'obsolete' topics recently. There are still plenty of threads on other sites though.

    If you're feeling adventurous you could try this fix...


    Sound problem on Toshiba laptop - sound - Laptop Tech Support

    I just keep my volume low
    Thanks. Problem not worth it for me as its quite an old laptop and thinking of using external speakers anyway. Thanks for all this info
      My ComputersSystem Spec
  6.    03 Mar 2017 #6
    Join Date : Aug 2016
    S/E England
    Posts : 4,488
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by ellellell1 View Post
    ...its quite an old laptop...
    True, but mine works faster and is more stable on Windows 10 than it ever was with Toshiba's OEM Win7.
      My ComputersSystem Spec
  7.    04 Mar 2017 #7
    Join Date : Oct 2014
    Trnava
    Posts : 2,857
    Windows 10.4 Home 1709 x64

    Quote Originally Posted by ellellell1 View Post
    I'm thinking I need an updated driver for Windows 10, one that is Conexant. Unfortunately my laptop doesn't have any windows 10 sound drivers on Toshiba's support website.
    I know the feeling, I have tried dozens of Conexant drivers and neither worked, until driver updater updated found me one from July 2016. Try Driver Easy it can find almost anything, once you know, what version to look for, you can download it elsewhere, like Softpedia or via the software, but free version is slow.
      My ComputerSystem Spec

 


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