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  1.    23 Feb 2017 #1
    Join Date : Feb 2017
    Posts : 7
    Windows 10 Pro

    Printer Issues Can not configure printer ports Win 10 Pro


    Hello,
    New to forum.......I am having issues with wireless printing. Had to replace wireless router, now computer will not maintain connection to printer. I want to configure port to a static IP, but it will not allow access. I am set as administrator.... Any ideas?
      My ComputerSystem Spec
  2.    23 Feb 2017 #2
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,413
    Windows 10 IoT

    Did you redo the printers WIFI setup to the new Router?
      My ComputerSystem Spec
  3.    23 Feb 2017 #3
    Join Date : Feb 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    Yes.....sure did. The printers are showing connected to the network thru their display screens. If I reinstall the printer software they will connect to the computer - temporarily. Then they randomly lose the connection to the computer (still maintaining connection to network) and the printer status shows "offline". looking at the IP address it is now a 10.* number instead of a 192.* ? I'm assuming this is just a new protocol ?? and don't think to be the issue. I wanted to configure a static IP to see if this resolves the issue but have been unable to configure the port. Thanks for your reply
      My ComputerSystem Spec
  4.    23 Feb 2017 #4
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,413
    Windows 10 IoT

    HP LaserJet P1102w here. Windows installs the driver for it automatically the first time its detected.
    Some routers use 192.168.0.0 - 192.168.255.255 and some use 10.0.0.0 - 10.255.255.255 for private IP's.

    So what are you wanting to use the private IP on, the printer or the PC? IF on the printer, do that in the printer setup. Just make sure its an IP outside on the scope/range the router uses. Not one the router gives out via DHCP.
      My ComputerSystem Spec
  5.    23 Feb 2017 #5
    Join Date : Feb 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    I want to set the static IP for the printers, they are having issues staying in a "online" condition from computer (even though they are online to the router). OK I'll try setting up the IP from the printer itself, rather than from the "Printer Properties" in Win 10. Still can you answer my initial question about configuring the port from Win 10?
      My ComputerSystem Spec
  6.    23 Feb 2017 #6
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,413
    Windows 10 IoT

    Where exactly are you trying to configure the port? Screen shot may help?
      My ComputerSystem Spec
  7.    23 Feb 2017 #7
    Join Date : Feb 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    I believe you can get to this from several methods but I used : Start/Settings/Devices/Printers & scanners/*selected the appropriate printer*/manage.
    Click image for larger version. 

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      My ComputerSystem Spec
  8.    23 Feb 2017 #8
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,413
    Windows 10 IoT

    This is what I see, no Ports tab for me?

    Click image for larger version. 

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      My ComputerSystem Spec
  9.    23 Feb 2017 #9
    Join Date : Feb 2017
    Posts : 7
    Windows 10 Pro
    Thread Starter

    I don't know what to make of that???? Well thanks for your attempt I appreciate it!
      My ComputerSystem Spec
  10.    23 Feb 2017 #10
    Join Date : Dec 2013
    Sydney, Nova Scotia, Canada
    Posts : 10,413
    Windows 10 IoT

    Not sure if this helps but have a look, https://blogs.technet.microsoft.com/...-port-monitor/ I think you might be barking up the wrong tree trying to change that port.


    Also not sure if it matters but noticed yours says Network and mine says Wireless in the printer description. It's a wireless connection between the printer and router right?
      My ComputerSystem Spec

 
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