Windows 10: I can't get into bios or change what OS to boot into on a USB keyboard

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  1. Posts : 48
    Windows 10 Pro 64 bit & Ubuntu 16.04
       22 Feb 2017 #1

    I can't get into bios or change what OS to boot into on a USB keyboard


    So I unplugged my keyboard one day and now all the sudden, I can't use the usb keyboard at all on boot. I can't get into bios. I have a dual boot between Windows 10 and Ubuntu and I can't get into ubuntu now. I decided to try plugging in a keyboard with the old plug (sorry don't remember what it is called) and it works on boot. So my question is, how do I get my USB keyboard to turn on at boot?
      My ComputerSystem Spec

  2.    22 Feb 2017 #2

    I believe the old port you are talking about is a PS/2 (6pin) for a keyboard.

    Try changing the boot priority with the old keyboard first. Make sure USB is first, also make sure all options to do with keyboard power in BIOS are enabled.
      My ComputersSystem Spec


  3. Posts : 1,437
    Windows 10 Pro (32-bit) 16299.15
       22 Feb 2017 #3

    I'm sure someone more experienced with Dual Boot will chip in. But in the meantime, have you turned off Fast Startup in Win10?
    Fast Startup - Turn On or Off in Windows 10
      My ComputerSystem Spec


  4. Posts : 48
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       22 Feb 2017 #4

    DavidY said: View Post
    I'm sure someone more experienced with Dual Boot will chip in. But in the meantime, have you turned off Fast Startup in Win10?
    Fast Startup - Turn On or Off in Windows 10
    Yes I have and it still doesn't work

    Also just a little side note I don't use both the PS/2 and USB Keyboard at the same time. I only plugged in the PS/2 Keyboard to diagnose if it was a problem with the usb keyboard.
      My ComputerSystem Spec


  5. Posts : 4,503
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       22 Feb 2017 #5

    Also in the BIOS may be a setting about Legacy USB, that has to be Enabled. An issue I've seen with computers that have the blue USB 3.0 ports is they don't have support until the Operating System gets loaded, have to be sure the keyboard and maybe mouse are in USB 2.0 ports.
      My ComputerSystem Spec


  6. Posts : 48
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       23 Feb 2017 #6

    Berton said: View Post
    Also in the BIOS may be a setting about Legacy USB, that has to be Enabled. An issue I've seen with computers that have the blue USB 3.0 ports is they don't have support until the Operating System gets loaded, have to be sure the keyboard and maybe mouse are in USB 2.0 ports.
    I plugged back in the PS/2 keyboard to my computer to look for the Legacy USB setting (My bios named it USB Legacy Function) and it is enabled and I have made sure my keyboard is plugged into a USB 2.0 slot and it is still not working. Any tips? *Also my bios is Award Modular 2012, my motherboard is in My System Specs
      My ComputerSystem Spec


  7. Posts : 7,002
    Windows 10 Pro x64 Build 1709
       23 Feb 2017 #7

    I would unplug from wall. Remove CMOS battery. Press power on button for 20 secs. Re assemble, using USB 2.0 ports as suggested. Make necessary BIOS changes. Boot to windows.
      My ComputerSystem Spec


  • Posts : 48
    Windows 10 Pro 64 bit & Ubuntu 16.04
    Thread Starter
       23 Feb 2017 #8

    Caledon Ken said: View Post
    I would unplug from wall. Remove CMOS battery. Press power on button for 20 secs. Re assemble, using USB 2.0 ports as suggested. Make necessary BIOS changes. Boot to windows.
    I am fairly decent with computers but by no means am I willing to do this as I will be afaird with I brake my computer
      My ComputerSystem Spec

  •    23 Feb 2017 #9

    MrRandomMan said: View Post
    I am fairly decent with computers but by no means am I willing to do this as I will be afaird with I brake my computer
    Resetting the BIOS to defaults via the BIOS menu, or the motherboard reset jumper, will do essentially the same thing. It's not a wireless USB keyboard is it?
      My ComputerSystem Spec


  • Posts : 7,002
    Windows 10 Pro x64 Build 1709
       23 Feb 2017 #10

    Okay, however I think you need your BIOS to rediscover the USB controllers. I respect your call.

    The processes, if you want to review are on page 16 and 22 of your manual.
      My ComputerSystem Spec


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