Thank you. I found something of interest on the last line in the Release Notes below: 10.1.4 driver revision is for HECI device ONLY
I believe the Z77 Chipset is from the Intel "7" Series Chipset Family; But what is an HECI device?
.................................................................................................... ...........................................................
My reply to post #310:
I am not sure what happened because my memory is actually becoming faulty...
I remember I plugged something that I should not have, into USB(2.0) 1/2 on the back panel.
After that, the problems began. I noticed a continuing *warning sign in Device Manager (viewed in 'Devices by Type' mode)\Universal Serial Bus Controllers\ Intel 7 Series/C216 Chipset Family USB Enhanced Host Controller - 1E26. Subsequently, error messages about the state of the device indicated "damaged".
As stated, my keyboard and mouse, both plugged in to separate USB (2.0) ports, do not work in Safe Mode; my "number" key pad is also not functioning even during 'normal' operation of Windows 10x64 -1903. I have ALL USB ports Enabled in the UEFI, with "Legacy USB 2.0" set to "Auto" mode on my ASUS P8Z77-V LK motherboard.
I had used the Intel Chipset software v.1.01.17 (with W10x64 support) offered by ASUS website as the Chipset software.
As yet, I have *not tried the Intel Server Chipset Driver for Windows v.10.1.18121.8164 offered in post #308 of this Thread. (I don't know what HECI is and the software is for HECI only ?)
thanks...
- - - Updated - - -
to: Grom0X:
Thanks. I can use on my MB...!
--------------------------------------------------------------------------------------------------------------------------
Hi,
@BigFatBoy, while it is possible to damage USB ports they'd then stop working altogether. Have these ports ever worked correctly in "Safe Mode" ?
It sounds as if Windows 10 does not have native drivers for them when ran in "Safe Mode".
No chipset drivers are going to change that. I'd stick with what Asus offers for your machine.
You could check if your numeric key pad is working correctly on another machine perhaps ?
Cheers,
Reply to #314
i am still examining it as of 12:00n CDT.... thanks.
I confirm that the above software also applies to H81 Chipset, which is not on the supported products list.
Yesterday, I successfully installed the same version of "Chipset INF Utility", and now my Device Manager shows no question marks: How do I install a .cab file downloaded from Microsoft Update Catalog?
Last edited by Matthew Wai; 03 Dec 2019 at 05:56.
New Chipset INF Utility Version: 10.1.18
Date: 11/28/2019
Detailed Description
Not sure if this is the right driver or software for your component? Run Intel® Driver & Support Assistant to automatically detect driver or software updates.
Running this easy-to-use Intel® Driver & Support Assistant tells you if you need to update your chipset INF file and will prompt you to install. This will save you a lot of time on your chipset download and common file downloads needed for your system.
Download Server Chipset Driver
Name changes
Intel® Chipset Device Software is the new name for the Intel® Chipset Software Installation Utility; this name will be seen when running the installation package.
About this file/download
The Intel Chipset Device Software installs the Windows* INF files. An INF is a text file that provides the operating system with information about a piece of hardware on the system. In the case of the current Intel Chipset Device Software, that information is primarily the product name for the piece of hardware. This allows the operating system to show the correct name for that piece of hardware in Device Manager.
Note: The Intel Chipset Device Software does not install drivers for AGP or USB. Do not download this utility if your device manufacturer is recommending it to correct an "AGP driver," "AGP GART," or "USB driver" issue; it will not correct your issue.
Read attached readme and release notes files before installing.
Keywords: 82801, ICH, MCH
Release Notes
This download is valid for the product(s) listed below.
- Intel® B150 Chipset
- Intel® B250 Chipset
- Intel® B360 Chipset
- Intel® Chipset Software Installation Utility
- Intel® H110 Chipset
- Intel® H170 Chipset
- Intel® H270 Chipset
- Intel® H310 Chipset
- Intel® H370 Chipset
- Intel® Q150 Chipset
- Intel® Q170 Chipset
- Intel® Q250 Chipset
- Intel® Q270 Chipset
- Intel® Q370 Chipset
- Intel® X299 Chipset
- Intel® Z170 Chipset
- Intel® Z270 Chipset
- Intel® Z370 Chipset
- Mobile Intel® HM170 Chipset
- Mobile Intel® HM175 Chipset
- Mobile Intel® HM370 Chipset
- Mobile Intel® QM170 Chipset
- Mobile Intel® QM175 Chipset
- Mobile Intel® QM370 Chipset
- Mobile Intel® QMS380 Chipset
Quote
