Windows 10: I have a very specific problem with my xbox 360 controller

  1.    12 Feb 2017 #1

    I have a very specific problem with my xbox 360 controller

    I'm trying to use my Xbox 360 controller via the usb cord. My computer detects it, but none of my games will. All of my drivers are up to date, and I tried Microsoft's suggested fix (Uninstalling the device and restarting my computer). It's not a problem with Steam because none of my GOG games will detect it either. The problem seems to be universal with all my games. None of my hardware is damaged. I'm at a loss of what to do.
      My ComputerSystem Spec

  2. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       13 Feb 2017 #2

    Welcome to the TenForums @Youpeoplearenut

    In reading the solution it also says that Windows should be fully up to date? What is your current version and build number?

    If you could check your Windows Update history, are there any update failures that have not subsequently installed correctly?

    When you say your PC recognizes device did you confirm in Device manager?
      My ComputerSystem Spec

  3.    13 Feb 2017 #3

    Thanks for the warm welcome. I checked for updates and it said I was up to date. I checked which version and it said 1607. I can see it in the device manager.Click image for larger version. 

Name:	Xbox.png 
Views:	2 
Size:	742.4 KB 
ID:	121076
      My ComputerSystem Spec

  4. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       13 Feb 2017 #4

    Last point under setting up wired controller in Windows 10, says to check Game documentation on setting up.

    Not being a gamer not sure where to look but you likely know.


    Do you have the xbox app installed that you could test with?

    Edit 2

    If you use the Windows key + R, the run dialog box opens. If you type joy.cpl does your controller show up in list.
      My ComputerSystem Spec

  5.    13 Feb 2017 #5

    My game documentation shouldn't matter because the problem is universal with all of my games. I have the Xbox app, but no XBL account. The controller does not show up in the list. I'm guessing that I have to make it show up somehow.Click image for larger version. 

Name:	Xbox2.png 
Views:	2 
Size:	26.8 KB 
ID:	121079
      My ComputerSystem Spec

  6. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       13 Feb 2017 #6

    I wonder.

    I read some early postings about plugging into a powered USB port. Not sure exactly what kind of system you are using but I wonder if there is sufficient power to power up the controller.

    In particular it said not to use USB on front of towers but to use rear ports.

    Might be worth seeing is this lead pans out.
      My ComputerSystem Spec

  7. Posts : 7,474
    Windows 10 Pro x64 Build 1709
       13 Feb 2017 #7

    Is your device a Wireless Controller.

    Found this.

    My Xbox 360 controller installs and is ready to use but WILL NOT show - Microsoft Community

    If it is charging then that could explain why Windows "Sees" the device. Again, I'm not a gamer although I know what controller is.

    On further reading it also appears you have to install drivers / software with controller unplugged, restart and then connect.

    I think I previous provided this link, Xbox Troubleshooting. (Has the line about powered USB ports.)

    Good luck.
      My ComputerSystem Spec

  •    07 Jul 2017 #8

    Did you figure out a FIX? Im having the EXACT same issue. I just got a 360 controller, giving me all the same problems. Shouldnt be a power problem on my end, I have a 1000W Power supply. But im going to try the ports in back, ive tried both on top of case, and all 3 in front, I think I have 5 more in back, will let ya know what happens.
    Ports in back... Nada.... Man I hope someone has a fix.
      My ComputerSystem Spec

  • Posts : 7,474
    Windows 10 Pro x64 Build 1709
       08 Jul 2017 #9

    I remember there was another poster who had an issue with a 360. Not necessarily this problem, can't find specific thread.

    In any event he went into device manager and displayed hidden devices. Once he did that he uninstalled some keyboards / mice and it resolved his issue. Not sure if you have specific high end keyboards or mice but the run of the mill stuff windows will re-install.

    That said I would create an Image with a tool like Macrium reflect in case you need to restore. Also create a restore point.

      My ComputerSystem Spec


    Related Threads
    My Xbox One Controller works only with USB cable in Windows 10 1607. Wireless doesn't work. How to fix?
    I bought new Controller few months ago and my Analog Sticks are hard and i have problems in games because of that. It's not fake Controller. I have softer Sticks on my older Xbox 360 Controller Wired. Is this normal because it's new?
    Xbox One Controller Wireless Problem in Drivers and Hardware
    My Xbox One Controller Wireless not working in Windows 7. Works fine in Windows 10. I have receiver for Windows.
    Xbox One Controller Wireless Problem in Drivers and Hardware
    Xbox One Controller Wireless not working since Anniversary Update. Works only with cable. Xbox 360 Controller Wireless works normally.
    Read more: Customize your Xbox Elite controller functions with Xbox Accessories app
    Our Sites
    Site Links
    About Us
    Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

    Designer Media Ltd
    All times are GMT -5. The time now is 14:07.
    Find Us