Windows 10: Adding Routers and Printers to a PC running Windows 10 Pro Solved

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  1. Posts : 588
    Windows 10 Pro IP Build 15063.332
       06 Feb 2017 #11

    If you know your routers default gateway is 10.0.0.2 then in order for you to get any kind of connection to it would require you to give your PC a static adress of, lets say 10.0.0.100, and then try to connect. If the DHCP and DNS servers are not enabled in the routers, Windows won't be able to connect to it, as it has no IP address, nor subnet mask that is the same range as the router.
      My ComputersSystem Spec

  2.    06 Feb 2017 #12

    I went through something like this myself last week. Before I could get at setup page router needed to connect to internet. I know I could do this before in seven.

    So if you are sure the ranges won't conflict I would take a cable from your working router and plug it into Wan port. Then I would connect my powered down laptop with wire to new router and try.

    Normally you can get all the software and manuals off internet.

    Interesting default address. Most residential products default to the 192.168.xxx.xxx range.
      My ComputerSystem Spec


  3. Posts : 588
    Windows 10 Pro IP Build 15063.332
       06 Feb 2017 #13

    A modem/router does not need internet in order to power up the default gateway.

    But if the router has been reset, it might be that it has defaulted to 192.168.xxx.xxx range, which is the most common setup.
      My ComputersSystem Spec


  4. Posts : 1,556
    Windows 10 Pro x64 - XP/Vista/Win7/Win8.1 in VM for testing
       06 Feb 2017 #14

    The way I would handle this is to reset the router, you at the moment do not know how the device is setup - DHCP could be disabled so there is no way it will auto allocate IP addresses

    You will need to do some research as to ...


    • The reset procedure - normally there is an inset button that needs to be pressed for a few seconds
    • The administrator Name
    • The administrator Password
    • The default device IP address (the gateway address)


    This information should be available online , (if not printed on the back / base of the device

    Once you have this information a simple connection should allow access to the internal settings, Also you should check if a specific port must be used for this initial setup

    If you are not sure of the way to proceed, post the full details of the router(s) involved and we will try to find and provide you with a step by step solution
    Last edited by Barman58; 06 Feb 2017 at 12:46.
      My ComputerSystem Spec

  5.    06 Feb 2017 #15

    Thanks Slicendice, I never thought to change to static address when I was trying to connect.
      My ComputerSystem Spec


  6. Posts : 588
    Windows 10 Pro IP Build 15063.332
       06 Feb 2017 #16

    Caledon Ken said: View Post
    Thanks Slicendice, I never thought to change to static address when I was trying to connect.
    You are very welcome! Did you get a connection to the UI now?
      My ComputersSystem Spec

  7.    06 Feb 2017 #17

    Sorry I wasn't OP. I was the guy that started off asking about specifics on devices and suggested resetting routers. We are all awaiting info from thread starter.
      My ComputerSystem Spec


  8. Posts : 239
    Win 10 Pro Build 1703 15063.332
    Thread Starter
       06 Feb 2017 #18

    Attached please find the results of running ipconfig when the PC connects to me normal router and when I try and get it to connect to the new router. I would appreciate any insights from anyone.

    The port light on the router lights up when plugging in a cable but that is as far as it goes. On both routers, ipconfig shows that DHCP is enabled on the realtek interface, with the default gateway and DHCP is set correctly.

    But on the new router the default gateway value is blank with the interface looking for DNS servers on the wrong gateway.

    Unfortunately, a reset does not seem to change anything. Is there anything in the windows setup that will prevent the PC form re-initialising the interface leading to whatever the router is trying to do being ignored??

    I will try and get more detail of the router from the owner ..... (that is IF he kept any of the manuals and software associated with the
    router) except for the start up guide.

    I have never before had this problem with my PC. All this started after the last round of Windows 10 updates, but I would very much like to know if I have not inadvertently changed some or other parameters in the network setup.

    What is the significance of the word "preferred" behind some of the entries?

    Code:
    Working router ( used to connect) 
    Ethernet adapter Ethernet:
     
    Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : XXXXXXXXXXXXXXXX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : XXXXXXXXXXXXXXXXXX(Preferred)
       IPv4 Address. . . . . . . . . . . : 192.168.X.XX(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.255.0
       Lease Obtained. . . . . . . . . . : Monday, 06 February 2017 15:56:32
       Lease Expires . . . . . . . . . . : Tuesday, 07 February 2017 15:56:32
       Default Gateway . . . . . . . . . : 192.168.X.xxx
       DHCP Server . . . . . . . . . . . : 192.168.X.xxx
       DHCPv6 IAID . . . . . . . . . . . : 83923189
       DHCPv6 Client DUID. . . . . . . . : XXXXXXXXXXXXXXXXXXXXXXXXXXXXX
       DNS Servers . . . . . . . . . . . : 192.168.X.xxx
       NetBIOS over Tcpip. . . . . . . . : Enabled
    
    
    
    The second router I am trying get to work.
    
    Ethernet adapter Ethernet:
    
       Connection-specific DNS Suffix  . :
       Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
       Physical Address. . . . . . . . . : XXXXXXXXXXXXXXXXXX
       DHCP Enabled. . . . . . . . . . . : Yes
       Autoconfiguration Enabled . . . . : Yes
       Link-local IPv6 Address . . . . . : XXXXXXXXXXXXX(Preferred)
       Autoconfiguration IPv4 Address. . : 169.254.123.xxx(Preferred)
       Subnet Mask . . . . . . . . . . . : 255.255.0.0
       Default Gateway . . . . . . . . . : ( no entry appearing here)
       DHCPv6 IAID . . . . . . . . . . . : 83923189
       DHCPv6 Client DUID. . . . . . . . : XXXXXXXXXXXXXXXXXXXXXXXXXXX
       DNS Servers . . . . . . . . . . . : 192.168.X.XXX ( point to the other routers DNS server)
       NetBIOS over Tcpip. . . . . . . . : Enabled
    Update: For the first time I am getting a message when running the Ipconfig /renew command which says
    "An error occurred while renewing interface Ethernet: Unable to contact your DHCP server, request timed out."

    So what is preventing the interface from clearing the DHCP server setting or allowing it to be renewed?
      My ComputerSystem Spec

  9.    06 Feb 2017 #19

    Simple question, what is make and model number of router?
      My ComputerSystem Spec

  10.    06 Feb 2017 #20

    Make sure you follow the specific reset instructions for the make and model router. Some require pressing and holding the reset switch for a specific time while its powering/booting up. Pressing the rest button any other time does nothing. You can usually tell its working by watching the status LED's.

    Wireless HP LaserJet Pro P1102w here. I had to connect to it from my PC via USB to set it up for my WIFI network. Only had to do that once though. Now on a clean install Windows 10 detects it and installs the driver via Windows update.
      My ComputerSystem Spec


 
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