Windows 10: Nexus 5X driver problem

  1.    3 Weeks Ago #1

    Nexus 5X driver problem


    Hi,

    Today when I connected my Nexus 5X to my PC I couldn't transfer files anymore (I checked on the phone to be selected the file transfer option). So I get the folowing error when I try to install via Device Manager:



    So any solutions ? Windows refresh or reset is excluded.
      My System SpecsSystem Spec

  2. Caledon Ken's Avatar
    Posts : 1,086
    Windows 10 Pro Build 1607
       3 Weeks Ago #2

    Welcome to the TenForums @EurofighterTy

    Shut Windows down completely by holding the shift key down and clicking Shutdown.

    Test

    Next check Windows Update History and see if any drivers were update over the last week, likely in last 24 hours. Also see if any updates are failing.

    Then do a system restore. This just takes your registry back to a certain date. You lose any programs installed between the date you choose and now.

    Test. If this works tells Windows to stop updating Drivers.

    Windows + R keys
    Enter Sysdm.cpl
    Click on Hardware tab
    Click on Device Installation Settings
    Click on No
    A menu appears (first time) click Never Install driver software.
    You may get a warning. Click the option that says I’ll take care of it (not exact words)

    Any chance, did you phone do an update - check to see if software was updated on it.
      My System SpecsSystem Spec

  3.    3 Weeks Ago #3

    Caledon Ken said: View Post
    Welcome to the TenForums @EurofighterTy

    Shut Windows down completely by holding the shift key down and clicking Shutdown.

    Test

    Next check Windows Update History and see if any drivers were update over the last week, likely in last 24 hours. Also see if any updates are failing.

    Then do a system restore. This just takes your registry back to a certain date. You lose any programs installed between the date you choose and now.

    Test. If this works tells Windows to stop updating Drivers.

    Windows + R keys
    Enter Sysdm.cpl
    Click on Hardware tab
    Click on Device Installation Settings
    Click on No
    A menu appears (first time) click Never Install driver software.
    You may get a warning. Click the option that says Iíll take care of it (not exact words)

    Any chance, did you phone do an update - check to see if software was updated on it.
    They where no Windows Updates in the last 24 hours. I already have this automatic updating on disabled. and no my phone didn't receive any updates.
      My System SpecsSystem Spec


 

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