1.    02 Feb 2017 #1
    Join Date : Oct 2016
    Posts : 10
    windows 10

    Dell Latitude 7370, think i need wwan drivers but cant find it?


    Hi guys, i got a Dell Latitude 7370 that I reloaded Win10 into it, but now my sim card does not pick up, from my research i think its missing the WWAN driver, i went onto dell's website and did the auto driver update and it gave me an error, i went all over the web and was not able to find the WWAN driver. I even downloaded a cab file that has all the drivers, but it wont install says it cant open the file, i even used the cab installer and it still gave me same error

    can someone please direct me to the driver or how to solve this?

    thanks
      My ComputerSystem Spec
  2.    02 Feb 2017 #2
    Join Date : Jul 2015
    Posts : 9,344
    Windows 10 Pro

    Do you have any unknown devices or exclamation points showing in device manager?
      My ComputerSystem Spec
  3.    02 Feb 2017 #3
    Join Date : Oct 2016
    Posts : 10
    windows 10
    Thread Starter

    only one that has the ! is the Intel(R) Dynamic Platform and Thermal Framework Manager

    and i just reinstalled that driver from dell's website, but still an ! next to it.
      My ComputerSystem Spec
  4.    02 Feb 2017 #4
    Join Date : Jul 2015
    Posts : 9,344
    Windows 10 Pro

    I would start with the Intel Chipset Device Software Driver from Dell. Most all the hardware branches out from the chipset and having the proper driver for the chipset may change the way other hardware is detected and operates.
      My ComputerSystem Spec
  5.    02 Feb 2017 #5
    Join Date : Oct 2016
    Posts : 10
    windows 10
    Thread Starter

    i did install the chipset driver, made no difference

    when i click my wireless connection, it does not even give me an option for the cellular, only wifi and airplane mode. I did a order look up with my service tag, it shows its equipped with

    346-BBWP: Smart Card, Contactless Smart Card and Fingerprint Reader, w WAN Capable palmrest

    so i'm pretty sure its equipped with the sim reader, it has the slot for it too
    Last edited by truwrxtacy; 02 Feb 2017 at 14:32.
      My ComputerSystem Spec
  6.    02 Feb 2017 #6
    Join Date : May 2015
    Posts : 1,640
    Win 10 X64 Pro 15063

    Is is one of the cell network modem drivers available here?

    Support for Latitude 7370 | Dell US
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Solved Dell latitude E6410 cant install/boot windows 10
i have a Dell latitude E6410 and i cant get windows 10 working on any other hard drive then then the special hard drive i setup on it. i cant for the life install windows 10 using the uefi+64 bit on this computer. i am trying to hot swap a hard...
Installation and Upgrade
Just installed a ssd drive in my dell latitude e6410...
good evening, I just installed a ssd drive in my dell latitude e6410 laptop. now some questions about how to keep the system in good shape.. 1. is windows defender a good enough anti-virus/ security program or should I choose something else? ...
Drivers and Hardware
Dell latitude e6410 is a ssd worth it
I am wondering if it would be worth replacing the 7200 250gb hd in my dell latitude e6410 laptop with a ssd drive. micro center in Chicago has some ssd drives on sale for nice prices now and wondering if it will make a difference in performance...
Drivers and Hardware
BSOD Dell Latitude E6220 0x000009f
Hi folks I have a Dell laptop that was runnning Windows 7. It was BSODing regularly, so I swapped out the hard drive and did a clean install of Windows 7, then upgraded it to Windows 10. Unfortunately, it's BSODing again unfortunately. ...
BSOD Crashes and Debugging
Intel Speedstep not working for Dell Latitude E7240 (i5 4300U)
Hi, I just did the retail upgrade to Windows 10 Pro x64 from 7 Pro x64 on a Dell Latitude E7240 (i5 4300U, 8GB RAM, HD 4400 Graphics). So far everything seems good except that my CPU is always above 2.5 GHz, even when idling (guess I can't be too...
Drivers and Hardware
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:08.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums