1.    30 Jan 2017 #1
    Join Date : Oct 2015
    Posts : 12
    Windows 10

    cannot change default sound device


    i'm trying to play music through a bluetooth speaker. both the speaker and my laptop say that they are connected, but sound is only coming from the laptop speakers. so i check the default sound devices to see what's up, and i get this:

    Click image for larger version. 

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    i am unable to check any of the devices with the weird arrows. each device's properties info box says they're working properly. all drivers have been checked and are up to date. any ideas?
      My ComputerSystem Spec
  2.    30 Jan 2017 #2
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,042
    Windows 10 Pro

    The computer is not paired with the Bluetooth device. Make sure you have Bluetooth on the computer and it is turned on.
    Follow these suggestions to pair your Bluetooth headphones. https://support.microsoft.com/en-us/...etooth-devices
      My ComputerSystem Spec
  3.    30 Jan 2017 #3
    Join Date : Oct 2015
    Posts : 12
    Windows 10
    Thread Starter

    nope, already did that and forgot to mention it... i right-click on the speaker icon, press "connect" and nothing happens.

    don't know if it matters but checking the bluetooth settings gives me this:

    Click image for larger version. 

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    ...which is why i thought it was paired. the speaker itself says it's paired with the computer.

    yesterday everything worked just fine!
      My ComputerSystem Spec
  4.    30 Jan 2017 #4
    Join Date : Oct 2015
    Posts : 12
    Windows 10
    Thread Starter

    FIXED IT. my phone was paired with the speaker! i turned off bluetooth on the phone and everything works.

    for future reference - will i always have to do this for the speaker to connect to the computer instead of the phone?
      My ComputerSystem Spec

 


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