1.    28 Jan 2017 #1
    Join Date : Apr 2016
    Posts : 101
    Windows 10 Home 64-bit (Build 1607 14901.1000)

    HP D5160 Printer Problem


    Hello there,

    I have an old HP D5160 Printer and I have just noticed that the standby light, power light is on but the printer is off or not fictional in any way and according to my PC it is offline. This is very wierd and I hope you can help me. And before anyone asks yes I have asked on HP support forum, but I thought that I would ask on here as well.
      My ComputerSystem Spec
  2.    29 Jan 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,090
    Windows 10 Pro Build 1703

    I would uninstall your printer and remove all software through programs. I would download the most recent drivers.

    Most HP printers want you to install software / drivers before connecting device. If you have your quick start guide you can confirm.

    So install the software and when requested connect the printer.
      My ComputerSystem Spec

 


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