my steelseries sensei mouse left click acting strange ??

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  1. Tonyb
    Posts : 1,116
    win 10 pro x64 os build 20H2
       New #1

    my steelseries sensei mouse left click acting strange ??


    So for the last 3 weeks or so my steelseries sensei mouse is acting very strange, i will click on something say like the little arrow on taskbar that says show hidden icons, i will click it and it will just appear for a few seconds and i will have to click multiple times to make work. Or the settings menu in google chrome will do same thing, and when i click a x to close a tab it will shrink the the browser, is really acting strange. i have reinstalled software, reinstalled drivers, moved to a new port. Nothing seems to work at all to fix this issue what could be the problem. anyone else having this type of issue.
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  3. Caledon Ken
    Posts : 30,173
    Windows 11 Pro x64 Version 23H2
       New #2

    While I don't have this issue could you please look through your Windows update history, dating back to January 10, 2017 and see if any drivers were updated by Windows. When you say three weeks it puts us right back to patch Tuesday. Also look for failing updates.

    If you find drivers were installed it may be necessary to do a System Restore to point before this date and then tell Windows to stop updating drivers, you will handle.

    Stop Windows Updating Drivers
    Right click on Windows Start
    Click on Control Panel
    Click on System and Security
    Click on System
    Click on Advance system settings
    Click on Hardware tab
    Click on Device Installation Settings
    Click on No
    A menu appears (first time) click Never Install driver software.
    You may get a warning. Click the option that says I’ll take care of it (not exact words)

    If you found failing updates it will be necessary to run the Windows Update Trouble Shooter as Admin.

    Good luck. Please post back if you identify driver install so other will benefit.
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  4. Tonyb
    Posts : 1,116
    win 10 pro x64 os build 20H2
    Thread Starter
       New #3

    HI i don't see any updates pertaining to drivers no failed updates at all in there i'm not really sure what the heck is wrong with it but darn annoying for sure.
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  6. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #4

    I've had the actual switch fail in my Logitech Track ball. It either doesn't work, or gives multiple clicks. Likely from playing FPS games. I swapped out the switch and all was back to normal. I'm an electronic technician by trade so no big deal for me. Anyway, try that mouse on another PC with no special software installed and see if it does the same thing.
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  7. Tonyb
    Posts : 1,116
    win 10 pro x64 os build 20H2
    Thread Starter
       New #5

    ok will do :)
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  8. Caledon Ken
    Posts : 30,173
    Windows 11 Pro x64 Version 23H2
       New #6

    If that doesn't work you could try a system restore.

    Also look into Macrium Reflect for Imaging your system. Free, reliable and easy to use.

    While I agree it could be with your device good to have plan "B".
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  9. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #7

    It could well be the software. Ruling out a hardware issue will speed things up though. Having a plan B is always good.
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  10. Tonyb
    Posts : 1,116
    win 10 pro x64 os build 20H2
    Thread Starter
       New #8

    well i did the test and it seems to be the mouse itself, as it also did it on my HP with windows 10 home, so looks like i get a new mouse.
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  12. alphanumeric
    Posts : 15,037
    Windows 10 IoT
       New #9

    It happens, do you game with that mouse? The left click being the fire button is what wore mine out. I play a lot of First person shooters. I don't think my trackball was built with gaming in mind.
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  13. Tonyb
    Posts : 1,116
    win 10 pro x64 os build 20H2
    Thread Starter
       New #10

    yes actually i use too, for the first 2 years of its life used heavily for gaming i suppose thats why its pretty much gone now. it 3 yrs old.
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