Windows 10: Can't Access External Hard Drive

I can't access my external hard drive from my laptop. But when connect to other laptop using win 7 it easily open.

Drive E not showing NTFS file system.


Pop up when I tried to open Drive E.

This is so frustrating Its not my external HD fault and I don't want to format it. Need a simple solution to solve this probem.

Thank you.

Give this a try How to Cleanup and Remove old USB Mass Storage Drivers

but with one modification,. Instead of moving DriveCleanup.exe to System 32 folder , just right click on the appropriate DriveCleanup.exe in its folder itself (32bit or 64bit as per your system) and run as administrator.