Windows 10: Card reader not working on Packard Bell after upgrade to windows 10 Solved

Page 1 of 2 12 LastLast
  1.    13 Jan 2017 #1

    Card reader not working on Packard Bell after upgrade to windows 10


    Hi all, can anyone direct me to a straightforward driver download for the card reader on my Packard Bell Easynote TE laptop? I believe it should be Broadcom (rather than Realtek) but am not sure. It simply doesn't work since upgrading to Windows 10. I've unsuccessfully tried troubleshooting and automatically 'fixing' the absence of 2 base system drivers. Thanks
      My System SpecsSystem Spec

  2.    13 Jan 2017 #2

    You should only download drivers for you computer from the manufacturers support/download drivers site Support Download. Type in your exact model # choose your version of Windows 10 (ie) 32bit or 64 bit and download the driver you need.
      My System SpecsSystem Spec

  3.    14 Jan 2017 #3

    Support download


    spunk said: View Post
    You should only download drivers for you computer from the manufacturers support/download drivers site Support Download. Type in your exact model # choose your version of Windows 10 (ie) 32bit or 64 bit and download the driver you need.
    Hi, thanks for the reply. I already tried that but it doesn't give me windows 10 in the drop down list. I can only choose Windows 8 or below.
      My System SpecsSystem Spec

  4. TairikuOkami's Avatar
    Posts : 2,001
    Windows Home x64 (Home per choice)
       14 Jan 2017 #4

    You can check for missing drivers with https://www.drivereasy.com/
      My System SpecsSystem Spec

  5.    14 Jan 2017 #5

    TairikuOkami said: View Post
    You can check for missing drivers with https://www.drivereasy.com/
    Hi, thanks, I've tried this, I've downloaded 3 different driver scanners which say they update and/or install existing and missing drivers. They all skip my card reader and tell me my drivers are up to date. I've searched for Broadcom card reader driver for Windows 10 and it doesn't seem to exist. It's there for Windows 7 and 8 but not 10. Can I use a different card reader driver eg: Realtek or does it have to be Broadcom?
      My System SpecsSystem Spec

  6.    14 Jan 2017 #6

    Lesleek said: View Post
    Hi, thanks for the reply. I already tried that but it doesn't give me windows 10 in the drop down list. I can only choose Windows 8 or below.
    PS I should add I am referring to the integral card drive, not an external USB card reader. I've downloaded 3 different driver scanners which say they update and/or install existing and missing drivers. They all skip my card reader drive and tell me my drivers are up to date. I've searched for Broadcom card reader driver for Windows 10 and it doesn't seem to exist. It's there for Windows 7 and 8 but not 10. Can I use a different card reader driver eg: Realtek or does it have to be Broadcom?
      My System SpecsSystem Spec

  7. TairikuOkami's Avatar
    Posts : 2,001
    Windows Home x64 (Home per choice)
       14 Jan 2017 #7

    Lesleek said: View Post
    I've searched for Broadcom card reader driver for Windows 10 and it doesn't seem to exist. It's there for Windows 7 and 8 but not 10. Can I use a different card reader driver eg: Realtek or does it have to be Broadcom?
    You can use driver for 8, 10 is not that different. You can not use a driver for a different hardware/brand.
      My System SpecsSystem Spec

  8.    14 Jan 2017 #8

    Thank you I will try that.
      My System SpecsSystem Spec

  9.    14 Jan 2017 #9

    1. What's the model # of your Packard Bell. You should add it to the System Specs in your profile (helpful now and in the future)

    2. List any Problem devices
    • Make sure devices are connected and powered on
    • Click the Start Orb, type msinfo32 in the search box. Hit Enter
    • Click the + sign next to Components to expand it
    • Click Problem Devices. Anything appear?
    • If yes, click on it, Ctrl-A to select all, Ctrl-C to copy it, Ctrl-V to paste into next post
    • On the other hand, if no devices are listed, tell me so
      My System SpecsSystem Spec

  10.    14 Jan 2017 #10

    Thank you. I don't have a search box other than in File Explorer and places like the control panel. However via control panel I have troubleshooted 'hardware and devices' and it tells me "The driver for Base System Device is not installed". I am sure this relates to the integral card slot on the laptop, which is my problem drive. It gives me the option to "Apply this fix" but each time I try it fails. I have also tried to install the Broadcom Windows 8 driver (as per advice above) but it won't install it just rolls back so I assume it needs a Windows 10 driver.
    I have a Packard Bell Easynote TE11HC
    Thank you for trying to help.
      My System SpecsSystem Spec


 
Page 1 of 2 12 LastLast

Related Threads
i have scanned with tdsskiller and roguekiller and both found nothing about RmSvc or mqsvc. i think that i know that these two (rmsvc and mqsvc) are part of windows. now why would packard bell quick access when uninstalling try to remove these?...
The problem happens with a Thinkpad R500 running 32-bit Windows 10. The R500 has a built-in card reader, however, that reader no longer works properly. Several times I've installed drivers for the card reader. Each time, the reader briefly...
My HP laptop automatically got a new update today. Took almost 35 minutes to get it done. So far the only thing not working is my SD Card Reader. Anyone have any suggestions to get it working, I use it a lot! Hp was originally windows 7 and...
From hours of searching, this seems to be a common problem with Win 10, tho' I've only just experienced it after the November 3 Gb "upgrade ?". I have a 5 year old Dell Studio XPS 435MT and the Dell support pages were useless. The solution might...
Multi card reader not working in Drivers and Hardware
Hi Guys I have a multi card reader and until today I thought it was working but having a need to use it to access an sd card I find that it is not working. I have installed the Intel Chipset inf file. I am unsure as to what to do next. I...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 08:04.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums