New
#11
Hmm.. Thought the search box was there by default. Might need change in your Start Menu settings. HOWEVER, easiest for now you can also type these commands from a command prompt.
At a command prompt, type msinfo32. Follow instructions in prior post to provide Problem Device report
In addition, generate and attach a DirectX report
- From a command prompt typde dxdiag
- When DxDiag opens, look along the buttons at the bottom of the DxDiag window
- ====> If you’re running 64 bit Windows, you’ll see a 64-bit DxDiag button. Click it to run the 64-bit version of dxdiag
- Notice progress in lower left window corner
- When done, click Save Information button and save as a text file to your Desktop
- Upload the file to your next post