Windows 10: Touchpad not working


  1. Posts : 1
    Microsoft Windows
       13 Jan 2017 #1

    Touchpad not working


    Hello it's my first time using this website so I don't really know how the whole forum thing works but I have a problem.

    I have a Lenovo Yoga 510 (it's new, I've had it for a few days) but the touchpad is not working. I mean it does work, I can use it to move the cursor around, but what isn't working is the bottom part of the touchpad (where you can click). Whenever I try to click with the left and right "buttons", the windows menu thingy at the bottom left opens. The left click doesn't really bother me because i can just tap on the touchpad and it's the same, but I really want the right one to work

    Please help me, I have no idea how to fix this.

    Click image for larger version. 

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    this is the window that is opened whenever i right click or left click.
    Attached Thumbnails Attached Thumbnails touchpad.png  
      My ComputerSystem Spec


  2. Posts : 3,329
    10 Home x64 (1703) (10 Pro on 2nd pc)
       13 Jan 2017 #2

    Welcome to TenForums @ingridcp

    The left click doesn't really bother me because i can just tap on the touchpad and it's the same,
    You should be able to get the same as a right-click by tapping with two fingers instead of one.

    A couple of easy things you could try before deciding it's faulty and taking it back to the shop. Sometimes a hardware register gets a corrupt value and just need resetting.

    First, just try restarting the PC, click on Start and choose Restart on the power button.

    If that doesn't work, shut down the PC, remove the battery and wait for a minute for any residual power to drain away. Put the battery back in and restart.

    You could also take a look at your Mouse Settings to see if anything there has accidentally been changed.
      My ComputersSystem Spec

  3.    13 Jan 2017 #3

    If it's brand new, you shouldn't have to do anything. Bring it back to where you bought it and get another one, it's under warranty.
    If you want to troubleshoot this yourself, then download the Windows 8.1 driver. Synaptics TouchPad Driver for Windows 8 (64-bit) - IdeaPad Yoga 13 - Lenovo Support Save it to your download location, open the driver file, Right click Setup.exe and choose Properties/Compatibility and make it compatible with Windows 8.1. Run As Administrator.
      My ComputerSystem Spec


  4. Posts : 3,329
    10 Home x64 (1703) (10 Pro on 2nd pc)
       13 Jan 2017 #4

    spunk said: View Post
    If it's brand new, you shouldn't have to do anything. Bring it back to where you bought it and get another one, it's under warranty.
    If you want to troubleshoot this yourself, then download the Windows 8.1 driver...
    8.1? Why? There's a perfectly good Windows 10 one on the support site in @ingridcp's native Spain. Plus the Yoga 510 apparently may not have a Synaptics touchpad, it could equally well be Elan or ALPS. You really need to search by it's serial number to get the right one.
    Touchpad Driver (Elan, Synaptics, ALPS) for Windows 10 (64-bit) - Notebook - Lenovo Support
    Personally I'd go with your first suggestion and take it back.
      My ComputersSystem Spec


  5. Posts : 3,676
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       13 Jan 2017 #5

    The touchpad on my 2010 MacBook Pro has only a single button for the left click function and the 2-finger tap does function the same as the right-click of my Bluetooth mouse. Or the same as the Control key + tap. The Mac Control key is not the same as a PC Ctrl key. But maybe the Yoga has something similar?
      My ComputerSystem Spec


 

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