Windows 10: Why does my computer only read half of my RAM?!

  1.    13 Jan 2017 #1

    Why does my computer only read half of my RAM?!


    My computer displays that I have 8gb of ram. However, when I got the computer, it had 16. Are the ram cards fused or broken, or is it something to do with unactivated Win 10 Edu?

    Thanks for any help yall can provide.
      My ComputerSystem Spec

  2.    13 Jan 2017 #2

    I first thought you might be running the 32 bit Win 10, but it would max at 4 GB not 8 GB. Did you upgrade from say, Win 8 to 10? Check that your BIOS version is current?
      My ComputerSystem Spec

  3. Posts : 9,009
    Windows 10 Pro x64 Build 1803
       13 Jan 2017 #3

    According to Lenovo your machine can only handle 8GB.

    Lenovo Yoga 2 Pro Multimode Ultrabook | Multimode Laptops & Ultrabooks | Lenovo US

    Interesting they called it "Pro". You would think a Pro device would go higher.
      My ComputerSystem Spec

  4. Posts : 5,154
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       15 Jan 2017 #4

    Memory: Supposed to have 16gb, reports as 8gb
    Did you check when first receiving/setting up the computer that it actually had 16GB? It's not unheard of to purchase a product with certain specs only to find it had been changed, whether in assembly or in the shipping department.
      My ComputerSystem Spec


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