Windows 10: Mouse refuses to turn on again after restarts

  1.    07 Jan 2017 #1

    Mouse refuses to turn on again after restarts


    3 times now after doing restart. To fix, I unplug the mouse and plug it into a different port.
    If I unplug and replug into same port it will not turn on.
    I am running out of ports.

    Any clues as to what windows is doing?
      My ComputerSystem Spec

  2. Caledon Ken's Avatar
    Posts : 1,506
    Windows 10 Pro Build 1607
       07 Jan 2017 #2

    As a matter of interest do the ports come back after a restart.

    Possible solution to problem, enter device manager and find you mouse, in properties look for Power Management tab. Uncheck, allow computer to turn off.
      My ComputerSystem Spec

  3.    07 Jan 2017 #3

    Caledon Ken said: View Post
    As a matter of interest do the ports come back after a restart.

    Possible solution to problem, enter device manager and find you mouse, in properties look for Power Management tab. Uncheck, allow computer to turn off.
    No if by restart you mean software restart they do not.
    I imagine they do if I actually shut down and power back on.

    Checked and it is set to not turn off the mouse.

    Click image for larger version. 

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    Last edited by sdowney717; 07 Jan 2017 at 13:28.
      My ComputerSystem Spec

  4.    07 Jan 2017 #4

    I seem to remember reading that some mice don't like USB3 ports; they prefer USB2 ports.

    Bob Frost
      My ComputerSystem Spec

  5.    07 Jan 2017 #5

    It is an older PC, all are usb 2.0
      My ComputerSystem Spec

  6. Caledon Ken's Avatar
    Posts : 1,506
    Windows 10 Pro Build 1607
       07 Jan 2017 #6

    Okay, go it the advance settings of your power plan. There is one there USB Settings and underneath it is selective suspend. Disable it please.

    Side issue, do you know what that unidentified device is in your Device Manager listing? Has it been there long?
      My ComputerSystem Spec

  7.    07 Jan 2017 #7

    Not sure what that is. Could be related to failed nvidia 8400gs driver??

    Click on it mentions something about PCI buss.

    maybe ir device, I looked up ACPI/PNP0510
    Download Drivers • Acpi Pnp0510 Foxconn Windows 7 : 2014 Drivers Archive
      My ComputerSystem Spec

  8. Caledon Ken's Avatar
    Posts : 1,506
    Windows 10 Pro Build 1607
       07 Jan 2017 #8

    Go to device in device manager, properties. Click on details tab. Under the property line, its a drop down, click on Hardware ids. Copy and paste first line into google. You will likely get an exact match.
      My ComputerSystem Spec

  9.    07 Jan 2017 #9

    ok, will look into it.

    The mouse is still acting up. Maybe the mouse is old.
    It refused to turn on from a cold boot. Then I unplugged and plugged, did not work. Then I plugged in again same port and it worked. It is an IBM LED mouse. If it is on then it works great and never shuts itself off.

    It is only having trouble on restarts, boots.
      My ComputerSystem Spec

  10.    29 Jan 2017 #10

    OK the mouse is IBM led mouse, it works perfectly on win 7 and ubuntu.

    Win10 calls it HID compliant mouse.
    Ubuntu calls it this
    Bus 004 Device 003: ID 0461:4d03 Primax Electronics, Ltd Kensington Mouse-in-a-box

    So there is nothing wrong with the mouse.

    I put a new cheap china mouse from Amazon on the win10 PC and it works perfectly, always even on waking up, restarts, etc...
    SO, I was wondering if MS decided to not properly support my older IBM mouse as a way of obsolescence the technology to force people to buy new stuff. Maybe under the radar agreement with manufacturers.

    Here are some more extreme mouse problems with IBM mice that other people experienced.
    Mouse Not Working - Windows 10 - HID Compliant - Microsoft Community

    IMO this mouse ought to work, so the MS supplied mouse driver is not working good at all.
      My ComputerSystem Spec


 

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