Windows 10: DVD drive did not install but a floppy drive did (I don't have one)

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  1.    25 Jun 2015 #1

    DVD drive did not install but a floppy drive did (I don't have one)


    Build 10130 installed fine from DVD but after install install DVD drive did not work at all. I checked device manager and there was no optical drives listed at all, nut there was a listing for a 3.5" floppy A: drive, which is not even in my rig.

    I tried scanning for new hardware but the drive is still not found and the 3.5" floppy driver is re-installed.
    I unchecked "Hide empty drives" and there is no DVD drive shown.
    The drive worked in 8.1 before I did a clean install of 10.

    Any thoughts?
      My ComputerSystem Spec


  2. Posts : 3,235
    Win10 Home and Pro, Win10 Insider Preview, Win7 Home, Linux Mint
       25 Jun 2015 #2

    Have you checked the BIOS to assure the ODD/Optical Disc Drive is being recognized and that the Floppy Drive A: [and/or B:] is Disabled, if it is even shown as a choice? Computers of the last few years don't give a choice of floppy drives and the motherboards may not even have the port for the internal drive.
      My ComputerSystem Spec

  3.    25 Jun 2015 #3

    I disabled the floppy in BIOS which fixed that problem. The optical drive is being recognized by BIOS but still does not show up anywhere in Windows, Device Manager or otherwise.
      My ComputerSystem Spec

  4.    01 Jul 2015 #4

    I installed Build 10159 and the CD/DVD is still not recognized but it does show up in BIOS.

    I tried unplugging the drive and rebooting, then plugging it back in and rebooting again. It did not solve the issue.

    I don't know what else to try?
      My ComputerSystem Spec


  5. Posts : 14,399
    Windows 10 Insider Preview
       02 Jul 2015 #5

    MrQueely said: View Post
    I installed Build 10159 and the CD/DVD is still not recognized but it does show up in BIOS.

    I tried unplugging the drive and rebooting, then plugging it back in and rebooting again. It did not solve the issue.

    I don't know what else to try?
    Let us see what you see in Device Manager. Someone may see something you don't and might provide a solution.

    BTW, are there any splats (exclamation point) or any unknown devices showing?
      My ComputerSystem Spec

  6.    02 Jul 2015 #6

    Is your DVD drive an external drive? You said you unplugged it, and plugged it back in.
    Or did you mean you opened the computer and unplugged/plugged the SATA cable?
      My ComputerSystem Spec


  7. Posts : 14,399
    Windows 10 Insider Preview
       02 Jul 2015 #7

    CountryBumkin said: View Post
    Is your DVD drive an external drive? You said you unplugged it, and plugged it back in.
    Or did you mean you opened the computer and unplugged/plugged the SATA cable?
    Good catch, Country! I missed that. And, it could be the problem if the drive's pretty old.
      My ComputerSystem Spec

  8.    02 Jul 2015 #8

    I opened the computer and unplugged the sata cable (and power).
    The only splat is for a co-processor and it has always been there.

    I've looked at my device manager hundreds of time and the only difference is the missing cd/dvd drives.
      My ComputerSystem Spec


  9. Posts : 14,399
    Windows 10 Insider Preview
       02 Jul 2015 #9

    MrQueely said: View Post
    I opened the computer and unplugged the sata cable (and power).
    The only splat is for a co-processor and it has always been there.

    I've looked at my device manager hundreds of time and the only difference is the missing cd/dvd drives.
    Do you, by any chance, have access to another DVD drive? If so, can you plug it in and see if it will be recognized? Just an off chance your drive may not be playing nicely.
      My ComputerSystem Spec

  10.    02 Jul 2015 #10

    No I don't have another drive handy, but I was thinking about switching to a new one anyway. I don't even remember who made the one that's acting up (no name on it either).
    This will take a while since I use PayPal and switching money through the bank and having the new drive delivered will take about 6 weeks lol.
      My ComputerSystem Spec


 
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