HP All In One Touch PC - Touchscreen lets me do everything but click


  1. Cashetana
    Posts : 1
    WINDOWS 10 HOME SINGLE LANGUAGE
       New #1

    HP All In One Touch PC - Touchscreen lets me do everything but click


    Hello.

    I have a HP desktop with touchscreen functionality (HP Pavilion 23-h100 Touch All-in-One Desktop PC), but I have a major problem with the touchscreen.

    It detects me moving my finger(s), and I can even drag windows and scroll down, but it does not let me 'click' on anything. I can't recalibrate it because it doesn't detect any clicking... I'm at a loss for what to do.

    I've looked up on other forums, reset my computer, re-installed the HID compatible driver, and tried just about everything involving modifying the touchpad and pencil settings, but nothing helps because the touchscreen functionality DOES work except for the one detail.

    Here is my info (translated from Spanish):

    -WINDOWS 10 HOME SINGLE LANGUAGE
    -VER. 1607
    -AMD A10-6700T APU with RADEON // HD GRAPHICS 2.60 GHz
    -8.00 GB RAM
    -X64 BIT PROCESSOR
    - COMPATIBILITY OF TOUCH FUNCTIONALITY WITH 5 ENTRY POINTS

    Thank you so much,

    Cashetana
      My Computer
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  3. Caledon Ken
    Posts : 30,189
    Windows 11 Pro x64 Version 23H2
       New #2

    Welcome to the TenForums.

    When did this problem start. If recently then I would suggest, assuming you have restore points enabled, that you restore to a known working version.

    If this works, then it is likely a driver was updated for you that is causing the issue. I would disable Windows updating your drivers.

    Stop Windows Updating Drivers
    Right click on Windows Start
    Click on Control Panel
    Click on System and Security
    Click on System
    Click on Advance system settings
    Click on Hardware tab
    Click on Device Installation Settings
    Click on No
    A menu appears (first time) click Never Install driver software.
    You may get a warning. Click the option that says I’ll take care of it (not exact words)
      My Computer
    Quote Quote

 

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