1. Joined : Feb 2014
    Scottsdale, AZ USA, 85254
    Posts : 315
    windows 10
       25 Jun 2015 #1

    western digital my book

    After doing a clean install of windows 10 build 10130; my western digital my book 1tb external usb 3.0 hard drive will not retrieve my backups. Is this a possible windows 10 glitch; or is this a internal hardware issue with my device?
      My System SpecsSystem Spec

  2. Joined : Feb 2014
    Scottsdale, AZ USA, 85254
    Posts : 315
    windows 10
       26 Jun 2015 #2

    Also; sometimes it will not "mount" so i can see it in the drive list. Anyone got ideas for me?
      My System SpecsSystem Spec

  3. Joined : Jul 2014
    Posts : 6,941
    All kinds
       27 Jun 2015 #3

    Do you have USB3 drivers installed ? You can try it in USB2 port too, it's interchangeable but a bit slower.
      My System SpecsSystem Spec


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