Windows 10: No audio output device installed and battery icon

  1.    03 Jan 2017 #1

    No audio output device installed and battery icon


    2 posts


    No audio output device installed and battery icon
    Dear friends
    I have i life zed air laptop one there is showing update window 10 and some driver as i update it my audio driver not working and battery i cone hide and there is not compliant mathod battery driver i try to install but not accept i many time reset my laptop but problom not solve please some body help me to solve this
      My System SpecsSystem Spec

  2. Caledon Ken's Avatar
    Posts : 1,415
    Windows 10 Pro Build 1607
       03 Jan 2017 #2

    Welcome to the TenForums

    Lets see if we can get battery icon back. Right click in a clear are of your task bar where there are no icons. A menu opens, left click on Settings right at bottom. A settings window opens, scroll down page until you see "Select which icons appear on taskbar" click this.

    You should scroll down or find the Power icon. Set it on.

    If it is grey out, dimmed, let us know.

    For audio. Please type make and specific model number of laptop. We need this to understand audio issue. Can you insert screen print from device manager showing adapter. USe alt-prt scrn so we just get that window. Save the file to desktop. In you next post insert picture my clicking on the icon just to right of the globe with red x.

    Make and model please.
      My System SpecsSystem Spec

  3.    04 Jan 2017 #3

    My laptop model is i life zedair 14 inch
    Secondly sir i checked battery icone option it already on and locked i cannot make it on/ off
    Before there was two battery drivers was installed but now only one driver installed and second driver was Microsoft ACPI-Compliant Control Method Battery driver is missing i try to installed butt not
    About no audio output installed also same problom which driver was working before now these driver not working after i update my window
      My System SpecsSystem Spec

  4. Caledon Ken's Avatar
    Posts : 1,415
    Windows 10 Pro Build 1607
       04 Jan 2017 #4

    Thanks. I looked up your I-Life Zed Air Laptop. Not a lot help on their web site, no drivers, some specs. no manuals.

    First your Power icon in the Notification settings screen. Is the On / OFF switch greyed out. By this I mean you can see but it dim, a much softer colour. If so Under the word Power on the left is there a message, "No battery is detected"? If so even through your battery is in your laptop doesn't sense it. I would call the vendor and ask how do I reset this condition. Your laptop looks very slim and like everything today, its sealed so you can't remove. Maybe there is a trouble shooting available through your boot that will take you to diagnostics.

    Please create a restore point before proceeding further.

    On your audio, please open device manager and head to your audio. Find your device, properties and get to driver screen. Is the option to "Roll Back" driver available? If so roll back back driver and reboot. If roll back is not available uninstall device and reboot. Windows should re-install. Do you know what audio device is in your machine. A lot are Realtek. If you know yours and model /device number post.

    If this fails, and while you are on phone with vendor ask them where you can get the right driver for your machine. They should be able to supply link.

    You may want to disable windows from updating drivers in future. We can discuss that next post.

    Please also investigate using Macrium Reflect to "Image" your system. Its free and provides a quick way to return to a fully operational system.
      My System SpecsSystem Spec

  5.    04 Jan 2017 #5

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      My System SpecsSystem Spec

  6. Caledon Ken's Avatar
    Posts : 1,415
    Windows 10 Pro Build 1607
       04 Jan 2017 #6

    Thanks. In your device manager under View, can you select show hidden devices. anything related to sound or battery show up.

    When it doesn't detect battery it says right under power, at least on my Home version, No battery detected.

    You created restore point.

    Type troubleshooting in Cortana search bar. At top select click on Troubleshooting(Control Panel), window opens, on left click view all, scroll down, select Power.

    While were there you may also wish to click playing audio.

    Lets see what windows has to say.
      My System SpecsSystem Spec

  7.    05 Jan 2017 #7

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    I am much worried about that issue labtop any time go off and I also call to my supplier he say come on shop which is too far from my city please tell any method or factory reset I reset from window but same and also try to custom window he there is no option from usb contact to publisher
    it is EFI bases in setup there is no option usb boot I don't know what type of this system
      My System SpecsSystem Spec

  8. Caledon Ken's Avatar
    Posts : 1,415
    Windows 10 Pro Build 1607
       05 Jan 2017 #8

    Sounds like your store will help. Maybe you could contact i-life directly. I went there and they didn't have any support listed for your device so they must be developing it. They did have "contact" info.

    i-life.us

    Can I ask is you system 32 bit or 64. I ask as there appears to be drivers for 32 and 64 and since they are coming from different places they have different names. Would be good to know. No drivers for your sound version are listed at Intel site but they are available from "Driver" sites. Any members reading this, do you have a prefer third party site to download drivers from?

    On your battery not sure where to go next... for some reason it is not being detected. I would suggest you uninstall the Microsoft AC adapter. Then let windows detect.

    Seems you have a new problem, your PC just shuts off? Did I get this right? Is this because it is out of power or is the battery discharged and it just shuts off.

    Then there appears to be your desire to boot USB.

    Do you have all your data backed up and off the laptop. On an HDD or USB. All your data. Your data must be off the laptop.

    I'm going to suggest you do a factory restore. Modern devices come with a partition that allows you to go back to the day it was shipped to you. There is some risk in this.

    DO THIS PROCESS UNDERSTANDING YOU DECIDED TO DO IT.

    I'm provide the bread crumbs so if you want to follow you can.

    When you first turn on your device, you should be presented with a Vendor screen. Since your is an Atom processor I'm assume you can see it before it flashes off. At the bottom, usually, there will be some messages like press ESC to enter setup or F2 for setup or even DEL to enter setup. This takes you into BIOS, the first thing you want to try is to load defaults, save, exit and reboot. See if this corrected it.

    If you can get into BIOS you should also see some boot options. Incorrectly configured BIOS can result in your machine not booting at all. Proceed with caution. May times you can re-enter and reload defaults. Here is where you should be able to set up for a boot from USB.

    If problems persist restart your machine again. Now we are looking for the words recovery or factory reset. I see this being F11 on a lot of cases. Yours could be different. Understand if you go down this path your device, if they programmed it correctly, will ask you a couple of questions to confirm and then will load your device with the factory software. Some protect your data, some over write everything, gone.

    Again, this is your decision. First I would contact I Life. Good luck and post back what you decided or did.
      My System SpecsSystem Spec


 

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