Why my Logitech side buttons don't work since Win10 anniversary update


  1. 999Titi
    Posts : 1
    Windows 10 Pro
       New #1

    Why my Logitech side buttons don't work since Win10 anniversary update


    I have a USB Logitech Performance MX mouse and a Microsoft keyboard, which worked perfectly together until the Windows anniversary update on Sept 6/2016.
    Since then I can't even access my SetPoint Settings as when I click on it it closes the window. In device manager it seems as if Microsoft has taken over on account of the MS keyboard and does not recognize my Logitech mouse.
    It shows it as a HID compliant mouse.
    My Logitech has a USB key plugged in but in device manager it is the HID mouse which shows as on the USB and my Logitech is at location 1 wherever that is. The SetPoint settings program is 6.67.83. Have tried uninstalling it and reinstalling but no go. Does anyone have a solution ?
    Logitech were not much help.
      My Computer
    Quote Quote

  3. Edwin
    Posts : 17,838
    Windows 10
       New #2

    999Titi said:
    I have a USB Logitech Performance MX mouse and a Microsoft keyboard, which worked perfectly together until the Windows anniversary update on Sept 6/2016.
    Since then I can't even access my SetPoint Settings as when I click on it it closes the window. In device manager it seems as if Microsoft has taken over on account of the MS keyboard and does not recognize my Logitech mouse.
    It shows it as a HID compliant mouse.
    My Logitech has a USB key plugged in but in device manager it is the HID mouse which shows as on the USB and my Logitech is at location 1 wherever that is. The SetPoint settings program is 6.67.83. Have tried uninstalling it and reinstalling but no go. Does anyone have a solution ?
    Logitech were not much help.
    Hi @999Titi , welcome to tenforums! :)

    If you have an MX Master Series Mouse, you'll need to download Logitech Options for it.

    MX Master - Logitech Support
      My Computer
    Quote Quote

 

  Related Discussions
Hello, I don't know if this is the right topic to discuss my problem. Although TaskBar Parameters set Buttons to Never Combine. The right hand side buttons stay combined (see image). How to get these Buttons straight on the tTaskBar? Regards ...
I've had this problem ever since the 1903 update. I can't pinpoint the responsible specific update although it has something to do with the 1903 update. I believe it's the KB4507453 update. The clock, network, sound and notification icon doesn't...
Hello, I have a problem after installing anniversary update. I cannot click on buttons inside DialogBox. For example I have 2 buttons "OK" and "Cancel". I'm trying to click on it, but DialogBox doesn't focus and buttons are not clicable. I can...
My new Logitech HD720 webcam ( 10 months old) that uses USB and sits on top of my laptop worked great under windows 10 .. but since the July 29th / 30th windows 10 anniversary upgrade my web cam doesn't work at all .. ..it recognizes the...
I am perplexed by the fact that the very familiar "Add new user" GUI and a new reduced functionality version seem to be existing side-by-side in Windows 10. Same with many other functions. Why? What is the purpose? Particularly since the old options...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

 © Designer Media Ltd
All times are GMT -5. The time now is 04:41.
Find Us




Windows 10 Forums