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  1.    30 Dec 2016 #1
    Join Date : Jul 2015
    Posts : 96
    win 7/10

    sound


    I have sound when playing dvd's but no sound when exploring just internet-- just crackling.
    This happened after the last update. Can anyone help?
      My ComputerSystem Spec
  2.    30 Dec 2016 #2
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    What web browser are you using and what software are you using to watch DVDs?
      My ComputerSystem Spec
  3.    30 Dec 2016 #3
    Join Date : Jul 2015
    Posts : 96
    win 7/10
    Thread Starter

    sound


    Am using BING as browser and Intel sound from motherboard (Gigabyte)
      My ComputerSystem Spec
  4.    30 Dec 2016 #4
    Join Date : Jul 2015
    Posts : 96
    win 7/10
    Thread Starter

    sound


    Whoops-- am using Realtek HD Audio with MS BING as browser
      My ComputerSystem Spec
  5.    30 Dec 2016 #5
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    Bing is not a browser, Bing is a search engine. What browser are you using to get to Bing?
      My ComputerSystem Spec
  6.    30 Dec 2016 #6
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    What software are you using in order to watch DVDs?
      My ComputerSystem Spec
  7.    31 Dec 2016 #7
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    Since Windows 10 does not ship with built in software to watch DVDs, I assume that you added the feature yourself. If you can tell us

    1. What web browser you are using
    2. What software you have installed in order to watch DVDs

    then it will be quite easy for one of the forum members to assist you with your issue.
      My ComputerSystem Spec
  8.    03 Jan 2017 #8
    Join Date : Jul 2015
    Posts : 96
    win 7/10
    Thread Starter

    sound


    I am using MS Edge for browser---MS Media player to play DVD/s----Realtek HD Audio for sound. As I said before there is no sound when connected to the internet but sound when playing DVD's
      My ComputerSystem Spec
  9.    03 Jan 2017 #9
    Join Date : Aug 2016
    S/E England
    Posts : 4,489
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by robert View Post
    ---MS Media player to play DVD/s---
    That seems unlikely...
    Quote Originally Posted by Microsoft Support
    Windows Media Player 12 is included in clean installs of Windows 10 as well as upgrades to Windows 10 from Windows 8.1 or Windows 7. DVD playback isn't included in Windows 10 or Windows 8.1.
    https://support.microsoft.com/en-gb/help/17615
    (my bold)
      My ComputersSystem Spec
  10.    07 Jan 2017 #10
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    As was pointed out to you by two previous posters, Windows 10 does not support DVD playback without adding additional software. You might want to check your system.
      My ComputerSystem Spec

 
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