How can I check my CD/DVD drive?

  1. Posts : 197
    Windows 10 home Version 10.0.10586 Build 10586
       30 Dec 2016 #1

    How can I check my CD/DVD drive?

    I spent several hours troubleshooting why I cannot burn a DVD without errors. I suspected the software (Pinnacle Studio 20) and made several changes including changing menus and burning w/o menus. Also tried burning the image file with other software (Nero). Tried using other writeable media also with no joy. Nothing worked. Then I decided to burn the image with an external burner, and it worked. Burned other images that wouldn't burn with my internal burner and they all played fine.

    Device Manager claims that the burner is working properly.

    I know that burners are fairly cheap and I'm considering replacing mine with a BluRay Read/write burner, but I'm concerned that after replacing the drive there may be some other problem not with the burner itself.

    Is there freeware/trialware or some other recommended way to check to see if my existing burner is healthy?
      My ComputerSystem Spec

  2.    30 Dec 2016 #2

    It could be a driver issue, a firmware package update is needed. You need to take the make/model and look that up on the vendors website for help.
      My ComputerSystem Spec

  3. bobkn's Avatar
    Posts : 1,968
    Win 10 X64 Pro 1809 17763.55
       30 Dec 2016 #3

    Have you tried the built-in Windows burning utility?

    As regards post #2, I haven't seen an optical drive in 20 years that needed special drivers (other than those in Windows), but I suppose that it's not impossible.

    It's nice to have a BD burner. If you need more capacity than a single layer DVD, dual layer DVS are undesirable because of their slow write speeds. If you buy a BD burner, you may wish to consider one that supports BDXL (100GB). BDXL blank disks are expensive and may never become popular (which means they'll stay expensive), but they don't suffer the speed penalty of DVD-DL.
      My ComputersSystem Spec

  4.    30 Dec 2016 #4

    bobkn is right. The only driver for optical drives is the built in Microsoft driver. Years ago there were drivers that needed to be loaded in the .bat file that was loaded at boot up.
      My ComputersSystem Spec

  5.    31 Dec 2016 #5

    I had many lasers in CD/DVD ROMS going bad during the years. There are separate lasers for reading and writing and it doesn't take much for them to go bad. Once when they were expensive I have repaired many of them, even switched lasers on occasion. So you can have it read perfectly but write badly and vice versa.
      My ComputersSystem Spec


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