Windows 10: Toshiba Satellite L650 11C sound issues

  1.    27 Dec 2016 #1

    Toshiba Satellite L650 11C sound issues


    Hello. This laptop has been upgraded to Windows 10. The audio does not work, it shows a red circle with white X and says no speakers or headphones are plugged in.

    I was wondering if you could point me to an working driver for this.

    Thank you!
      My ComputerSystem Spec

  2.    27 Dec 2016 #2

    We would need the actual product number, or better yet, the serial number. The Toshiba Satellite L650 may have a product number like this: PSK1JA-0ED017. Without it, or the Serial number, we have no idea which sound card you have to be able to look up the driver or compatibility.
    The alternative of course, is to go direct to the support page, enter the serial number and select the correct driver. http://support.toshiba.com/drivers
      My ComputerSystem Spec

  3.    27 Dec 2016 #3

    bookfox said: View Post
    We would need the actual product number, or better yet, the serial number. The Toshiba Satellite L650 may have a product number like this: PSK1JA-0ED017. Without it, or the Serial number, we have no idea which sound card you have to be able to look up the driver or compatibility.
    The alternative of course, is to go direct to the support page, enter the serial number and select the correct driver. http://support.toshiba.com/drivers
    psk1je 0kh018n5
      My ComputerSystem Spec

  4.    27 Dec 2016 #4

    Select the correct model # from the Toshiba Download Drivers page choose your version of Windows (ie) 32bit or 64bit, select Windows 8.1 if that is the most recent driver available and download the Conextent Audio driver for your model. Extract the driver file to your Download location, open the file up, Right click Setup.exe and choose Properties/Compatibility make it compatible with Windows 8.1. Run As Administrator.
      My ComputerSystem Spec

  5.    27 Dec 2016 #5

    Hello and thank you. That did not work
      My ComputerSystem Spec

  6.    27 Dec 2016 #6

    spunk said: View Post
    Select the correct model # from the Toshiba Download Drivers page choose your version of Windows (ie) 32bit or 64bit, select Windows 8.1 if that is the most recent driver available and download the Conextent Audio driver for your model. Extract the driver file to your Download location, open the file up, Right click Setup.exe and choose Properties/Compatibility make it compatible with Windows 8.1. Run As Administrator.
    It does not even start the setup
      My ComputerSystem Spec


  7. Posts : 3,692
    10 Home x64 (1703) (10 Pro on 2nd pc)
       27 Dec 2016 #7

    SnowStorm said: View Post
    psk1je 0kh018n5
    Conexant drivers are specifically tailored to each individual OEM's hardware. You cannot generally use a driver designed for a slightly different model. That particular model appears to be made for the Denmark or Sweden markets. Toshiba only list drivers for specific models on the appropriate regional site. The US site won't include the PSK1JE model, you need to look to Toshiba Sweden unfortunately the only sound drivers listed for that precise model are for XP and Windows 7.
    4 objekt hittade
    Datum, senast ändrat Typ Företag Operativsystem Version Land
    10/01/2011 Sound Driver Conexant Windows 7 - 64 Bit 4.119.0.61 World Wide Hämta
    01/07/2010 Sound Driver Conexant Windows 7 - 32 Bit 4.119.0.61 World Wide Hämta
    11/06/2010 Sound Driver Conexant Windows XP 3.80.0.0 World Wide Hämta
    11/06/2010 Sound Driver ATI Windows XP 5.18.0.5503 World Wide Hämta
    My (UK market) Toshiba L750-16L PSK1WE is similarly unsupported for 10, though my available Conexant drivers did at least go up to Windows 8.1. My initial upgrade to 10 in July 2015 had no sound. The Conexant drivers Microsoft installed with the first release of 10 build 10240 had a bug. Fortunately there was a known workaround (worked for me). It may work for you if you have a Conexant driver installed.
    after the upgrade to Windows 10 the sound didn't work did a lil diggin and changed my maximum memory to 3072, restarted and the sound started to work
    Windows 10 no sound for Conexant smartaudio HD - Microsoft Community

    Subsequent upgrades to 1511 and now 1607 have replaced Microsoft's originally supplied Conexant driver with the Microsoft High Definition Audio Device (date: ,15/07/2016 version: 10.0.14393.0) which works just fine for me. You may be able to try that driver by using Device Manager to update the driver. Try the manual update and choose 'Audio Endpoint' from the list of drivers already installed.
      My ComputersSystem Spec

  8.    28 Dec 2016 #8

    I decided to reinstall Windows and the sound works.

    I need the driver for the FN+F shortkeys.

    Could someone please point me in the right direction?
      My ComputerSystem Spec


  9. Posts : 3,692
    10 Home x64 (1703) (10 Pro on 2nd pc)
       28 Dec 2016 #9

    SnowStorm said: View Post
    I need the driver for the FN+F shortkeys.
    If you're talking about this that appears at the top of the screen when you press FN...

    Click image for larger version. 

Name:	ToshibaFlashCards.PNG 
Views:	3 
Size:	33.8 KB 
ID:	115114

    ...then it's called 'Toshiba Flash Cards'. It is installed as part of the 'Toshiba Value Added Package'. It is essential you find and install the right one for your model. There is a different 'Value Added Package' tailored specifically for each model in the Toshiba range.
      My ComputersSystem Spec


 

Related Threads
Please help. I have to repair a Windows 10 home computer that can't find the boot partition for some reason. The computer has both UEFI and legacy boot options. I want to boot a Windows 10 ISO from USB and attempt to do a repair install but is...
I have a Toshiba Satellite C55-B5201 laptop with Windows 10 and sometimes my bluetooth just quits. After a minute or two it starts again. The only thing that I use bluetooth for is my mouse. When it quits I use the touchpad to go to bluetooth...
Hello and good day to everyone, I am new and this is my first post. I am having an issue where after trying to get the system to recognize the rest of the ram, I decided to click on normal start up from the general tab, but after selecting and...
I decided last week to upgrade my Satellite S850 series (PN: PSKFWU) to Windows 10. At first it seemed as though everything went off without a hitch, but after a while I noticed a few problems. For one, the OS no longer has control over the...

Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:26.
Find Us