Windows 10: computer is only using 1 gb RAM

  1.    25 Dec 2016 #1

    computer is only using 1 gb RAM


    I have a windows 10 computer and I have 16gb of hyper x fury ram and my computer is only using 1 gb could you help?
      My ComputerSystem Spec

  2.    25 Dec 2016 #2

    What is the ,make and model # of your computer/Motherboard?
    What version of Windows 10 are you running? 32bit or 64bit? If you are running 32bit Windows, it will not recognize more then 4GB of your RAM.
    Boot into Setup (Bios) under the Main or General tab, there should be a listing for System Information that should list all of the installed RAM in the computer. Make sure it lists all of the RAM installed, if not, your motherboard may not support it. Go to Integrated Peripherals/Video and it should show you the Shared RAM amount for your video card. You can change this to a lower level if you like.
      My ComputerSystem Spec

  3.    25 Dec 2016 #3

    spunk said: View Post
    What is the ,make and model # of your computer/Motherboard?
    What version of Windows 10 are you running? 32bit or 64bit? If you are running 32bit Windows, it will not recognize more then 4GB of your RAM.
    Boot into Setup (Bios) under the Main or General tab, there should be a listing for System Information that should list all of the installed RAM in the computer. Make sure it lists all of the RAM installed, if not, your motherboard may not support it. Go to Integrated Peripherals/Video and it should show you the Shared RAM amount for your video card. You can change this to a lower level if you like.
    I don't know the model of the motherboard and I am running 64 bit of windows
      My ComputerSystem Spec

  4.    25 Dec 2016 #4

    I don't know the mother board but I know I am running a 64 bit of windows
      My ComputerSystem Spec

  5.    25 Dec 2016 #5

    Did you boot into Setup (Bios)? When you start your computer, it should have splash screen with the logo of the manufacturer of the motherboard. In the Bios, it will have the model #. In the Bios it will list the installed RAM.
      My ComputerSystem Spec

  6.    25 Dec 2016 #6

    It is an Msi motherboard it's blue and it says I have 16 gb
      My ComputerSystem Spec

  7.    27 Dec 2016 #7

    Ok and in Windows when you right click This PC and choose Properties. What does it say your Installed Memory is? Please Post a Screenshot
      My ComputerSystem Spec


 

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