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Our scanners in bank doesnt work, please help !!!
Hello to Everybody
I'm a business analyst in a bank and my problem is that the scanner devices on our mapples don't work on the local side within our banking application which runs on i.e 11 browser where as scanners on pc work successfully. That problem occurs when we update our RDP connection from RDP 8.0 to RDP 8.1 in Windows 8.1.
when we stay In RDP 8.0, Everything is ok and scanner selection Windows api Works and Scanner Works but In RDP 8.1, Windows api doesn't come to screen and scanner doesn't work. so, data communication between local side and server side has lost.
I tried to disable WIA from Admin Panel but it didn't work. What is reason for the scanners don't work and how can we solve this scanner working problem?
If you help me for this issue, I will be very glad. Thank you for your all support.
Sincerely