1. Joined : Dec 2016
    Posts : 6
    win 10 64 bit
       18 Dec 2016 #1

    External data driven showing system reserved, unknown, not initialised


    Hi
    I am using the seagate 2tb drive to transfer data to a backup using syncToy.

    The drive has been working normally but this time it took a long time to read ( slow moving green bar in address)

    It finally became unread by the pc so I attempted to rectify this by using disk management. This showed the disk as "Not initialised." In attempting to sort this out I have made it a "System Reserved" drive!

    See attached screen shot




    Question
    How to get the drive working, preferably with the data intact?
      My System SpecsSystem Spec


  2. Joined : Dec 2016
    Posts : 6
    win 10 64 bit
       18 Dec 2016 #2

    External data driven showing system reserved, unknown, not initialised


    Hi
    I am using the seagate 2tb drive to transfer data to a backup using syncToy.

    The drive has been working normally but this time it took a long time to read ( slow moving green bar in address)

    It finally became unread by the pc so I attempted to rectify this by using disk management. This showed the disk as "Not initialised." In attempting to sort this out I have made it a "System Reserved" drive!

    See attached screen shot
    Click image for larger version. 

Name:	Disk management screen shot.PNG 
Views:	25 
Size:	20.5 KB 
ID:	114092




    Question
    How to get the drive working, preferably with the data intact?

    Sorry I missed out the screen shot.
      My System SpecsSystem Spec


  3. Joined : Jul 2015
    Posts : 6,888
    Windows 10 Pro
       18 Dec 2016 #3

    I would try MiniTool Power Data Recovery:

    The Best Data Recovery Software | MiniTool Power Data Recovery
      My System SpecsSystem Spec


  4. Joined : Dec 2016
    Posts : 6
    win 10 64 bit
       4 Weeks Ago #4

    Greetings and thanks for your reply when you must be taken up with the coming holiday.

    I tried MiniTool and am able to access some files. However Windows is unable to access the drive and Seagate tools also fails. I would like to format it and copy my backup over.

    error message
    Click image for larger version. 

Name:	USB device not recognised.jpg 
Views:	18 
Size:	15.6 KB 
ID:	114334


    Disk management raises a query over disk 3 - I do not have anything connected.

    Click image for larger version. 

Name:	Disk management - query disk 3.jpg 
Views:	1 
Size:	87.8 KB 
ID:	114335

    and the log event - with nothing connected

    Click image for larger version. 

Name:	Log event viewer usb device.jpg 
Views:	1 
Size:	61.3 KB 
ID:	114336

    In short I am completely foxed. Any solutions to allow access to format the usb 2tb Seagate drive?

    Many thanks

    Mat.w.
      My System SpecsSystem Spec


  5. Joined : Jul 2015
    Posts : 6,888
    Windows 10 Pro
       4 Weeks Ago #5

    Leave the drive disconnected. Restart the computer by selecting Restart from the power menu. After Winodws restarts, reconnect the USB drive, preferably to a different USB port than before.
      My System SpecsSystem Spec


  6. Joined : Dec 2016
    Posts : 6
    win 10 64 bit
       4 Weeks Ago #6

    Hi

    Did that - no luck - drive not found.
      My System SpecsSystem Spec


  7. Joined : Jul 2015
    Posts : 6,888
    Windows 10 Pro
       4 Weeks Ago #7

    matthwin said: View Post
    Hi

    Did that - no luck - drive not found.
    Is it just that no drive letter is assigned to it, or does the physical drive not show up at all in Disk Management?
      My System SpecsSystem Spec


  8. Joined : Dec 2016
    Posts : 6
    win 10 64 bit
       4 Weeks Ago #8

    HD not found


    NavyLCDR said: View Post
    Is it just that no drive letter is assigned to it, or does the physical drive not show up at all in Disk Management?


    Disk management fails to show drive at all.

    However I get a "windows recognition sound " when connecting the drive and disk management "Action/Rescan" causes the program to hang - (for longer 2 minutes apx) - than a refresh or rescan without the drive connected. So there is "some" recognition by disk management.

    I am grateful for you interest. The last time a Naval Officer took an interest in me I was a probationary acting sub lieutenant and the outcome was unfortunate!

    Mat.w.
      My System SpecsSystem Spec


  9. Joined : Jul 2015
    Posts : 6,888
    Windows 10 Pro
       4 Weeks Ago #9

    It sounds like either the USB to SATA adapter is bad, or the hard drive is bad. USB enclosures for SATA hard drives are relatively inexpensive now days, just make sure to get one for the proper size hard drive you have, 3.5" with a power supply for a "desktop" USB drive or 2.5" for a "laptop" USB drive.

    Before you buy a new enclosure, you can also pull the hard drive out of the current enclosure and connect it to a SATA port on a desktop computer and see if it works that way to determine if it is the USB to SATA adapter that is bad or the drive itself that is bad.
      My System SpecsSystem Spec


  10. Joined : Dec 2016
    Posts : 6
    win 10 64 bit
       4 Weeks Ago #10

    NavyLCDR said: View Post
    It sounds like either the USB to SATA adapter is bad, or the hard drive is bad. USB enclosures for SATA hard drives are relatively inexpensive now days, just make sure to get one for the proper size hard drive you have, 3.5" with a power supply for a "desktop" USB drive or 2.5" for a "laptop" USB drive.

    .
    Before you buy a new enclosure, you can also pull the hard drive out of the current enclosure and connect it to a SATA port on a desktop computer and see if it works that way to determine if it is the USB to SATA adapter that is bad or the drive itself that is bad.

    Hello again

    Its a small Seagate sealed unit so it looks like a bin job. No real problem as I am well backed up and have another on order. I will give Seagate a call and see if there is a solution.

    Many thanks for your time.

    Mat.w.
      My System SpecsSystem Spec


 


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