External data driven showing system reserved, unknown, not initialised


  1. Posts : 6
    win 10 64 bit
       #1

    External data driven showing system reserved, unknown, not initialised


    Hi
    I am using the seagate 2tb drive to transfer data to a backup using syncToy.

    The drive has been working normally but this time it took a long time to read ( slow moving green bar in address)

    It finally became unread by the pc so I attempted to rectify this by using disk management. This showed the disk as "Not initialised." In attempting to sort this out I have made it a "System Reserved" drive!

    See attached screen shot




    Question
    How to get the drive working, preferably with the data intact?
      My Computer


  2. Posts : 6
    win 10 64 bit
    Thread Starter
       #2

    External data driven showing system reserved, unknown, not initialised


    Hi
    I am using the seagate 2tb drive to transfer data to a backup using syncToy.

    The drive has been working normally but this time it took a long time to read ( slow moving green bar in address)

    It finally became unread by the pc so I attempted to rectify this by using disk management. This showed the disk as "Not initialised." In attempting to sort this out I have made it a "System Reserved" drive!

    See attached screen shot
    External data driven showing system reserved, unknown, not initialised-disk-management-screen-shot.png




    Question
    How to get the drive working, preferably with the data intact?

    Sorry I missed out the screen shot.
      My Computer


  3. Posts : 18,432
    Windows 11 Pro
       #3

    I would try MiniTool Power Data Recovery:

    The Best Data Recovery Software | MiniTool Power Data Recovery
      My Computer


  4. Posts : 6
    win 10 64 bit
    Thread Starter
       #4

    Greetings and thanks for your reply when you must be taken up with the coming holiday.

    I tried MiniTool and am able to access some files. However Windows is unable to access the drive and Seagate tools also fails. I would like to format it and copy my backup over.

    error message
    External data driven showing system reserved, unknown, not initialised-usb-device-not-recognised.jpg


    Disk management raises a query over disk 3 - I do not have anything connected.

    External data driven showing system reserved, unknown, not initialised-disk-management-query-disk-3.jpg

    and the log event - with nothing connected

    External data driven showing system reserved, unknown, not initialised-log-event-viewer-usb-device.jpg

    In short I am completely foxed. Any solutions to allow access to format the usb 2tb Seagate drive?

    Many thanks

    Mat.w.
      My Computer


  5. Posts : 18,432
    Windows 11 Pro
       #5

    Leave the drive disconnected. Restart the computer by selecting Restart from the power menu. After Winodws restarts, reconnect the USB drive, preferably to a different USB port than before.
      My Computer


  6. Posts : 6
    win 10 64 bit
    Thread Starter
       #6

    Hi

    Did that - no luck - drive not found.
      My Computer


  7. Posts : 18,432
    Windows 11 Pro
       #7

    matthwin said:
    Hi

    Did that - no luck - drive not found.
    Is it just that no drive letter is assigned to it, or does the physical drive not show up at all in Disk Management?
      My Computer


  8. Posts : 6
    win 10 64 bit
    Thread Starter
       #8

    HD not found


    NavyLCDR said:
    Is it just that no drive letter is assigned to it, or does the physical drive not show up at all in Disk Management?


    Disk management fails to show drive at all.

    However I get a "windows recognition sound " when connecting the drive and disk management "Action/Rescan" causes the program to hang - (for longer 2 minutes apx) - than a refresh or rescan without the drive connected. So there is "some" recognition by disk management.

    I am grateful for you interest. The last time a Naval Officer took an interest in me I was a probationary acting sub lieutenant and the outcome was unfortunate!

    Mat.w.
      My Computer


  9. Posts : 18,432
    Windows 11 Pro
       #9

    It sounds like either the USB to SATA adapter is bad, or the hard drive is bad. USB enclosures for SATA hard drives are relatively inexpensive now days, just make sure to get one for the proper size hard drive you have, 3.5" with a power supply for a "desktop" USB drive or 2.5" for a "laptop" USB drive.

    Before you buy a new enclosure, you can also pull the hard drive out of the current enclosure and connect it to a SATA port on a desktop computer and see if it works that way to determine if it is the USB to SATA adapter that is bad or the drive itself that is bad.
      My Computer


  10. Posts : 6
    win 10 64 bit
    Thread Starter
       #10

    NavyLCDR said:
    It sounds like either the USB to SATA adapter is bad, or the hard drive is bad. USB enclosures for SATA hard drives are relatively inexpensive now days, just make sure to get one for the proper size hard drive you have, 3.5" with a power supply for a "desktop" USB drive or 2.5" for a "laptop" USB drive.

    .
    Before you buy a new enclosure, you can also pull the hard drive out of the current enclosure and connect it to a SATA port on a desktop computer and see if it works that way to determine if it is the USB to SATA adapter that is bad or the drive itself that is bad.

    Hello again

    Its a small Seagate sealed unit so it looks like a bin job. No real problem as I am well backed up and have another on order. I will give Seagate a call and see if there is a solution.

    Many thanks for your time.

    Mat.w.
      My Computer


 

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