Windows 10: Bluetooth quality poor


  1. Posts : 39
    Windows 10 Home Anniversary 64bit
       16 Dec 2016 #1

    Bluetooth quality poor


    Hiya...have windows 10 and my bluetooth quality is very broken. I see the driver is old, see attachment. I have tried updating driver through device manager but tells me the driver is up to date. Is there a way I can update this? TIA
    Attached Thumbnails Attached Thumbnails Untitled.png  
      My ComputerSystem Spec

  2.    16 Dec 2016 #2

    Can you open the Details tab and copy and paste the Hardware IDs values into a follow-up post? This will let us look for newer drivers/potential driver updates for you to try. Thanks and HTH,
    --Ed--
    Click image for larger version. 

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ID:	113760
      My ComputerSystem Spec


  3. Posts : 39
    Windows 10 Home Anniversary 64bit
    Thread Starter
       17 Dec 2016 #3

    EdTittel said: View Post
    Can you open the Details tab and copy and paste the Hardware IDs values into a follow-up post? This will let us look for newer drivers/potential driver updates for you to try. Thanks and HTH,
    --Ed--
    Click image for larger version. 

Name:	bluetooth-hwids.jpg 
Views:	18 
Size:	28.7 KB 
ID:	113760
    Thank you....here you go
    Attached Thumbnails Attached Thumbnails Untitled.png  
      My ComputerSystem Spec

  4.    17 Dec 2016 #4

    OK, by Googling the first identifier I was able to determine it's a Broadcom BCM2070 Bluetooth 2.1+EDR Device. Here's a corresponding driver from Lenovo (it's dated 2012, and reads "Windows 8.1" inside the installer, but it says it's Windows 10 compatible): Broadcom Bluetooth 4.0 Driver for Windows 10 (32-bit, 64-bit), 8.1 (64-bit), 8 (64-bit) - Notebook - Lenovo Support.

    It's installer based, but you can tell it to quit after it unpacks its contents into a folder of your choosing. After you do that, you'll find it includes two subfolders -- namely Win32 and Win64. You can go into DevMgr, right click on the bluetooth (or unknown) device whose driver you want to update, select Update driver software, Browse my computer for driver software, then navigate to the Win32 or Win64 folder just mentioned, and click Next. The built-in driver installer should do the rest.

    Hope this does the trick for you!
    --Ed--
      My ComputerSystem Spec


  5. Posts : 39
    Windows 10 Home Anniversary 64bit
    Thread Starter
       18 Dec 2016 #5

    EdTittel said: View Post
    OK, by Googling the first identifier I was able to determine it's a Broadcom BCM2070 Bluetooth 2.1+EDR Device. Here's a corresponding driver from Lenovo (it's dated 2012, and reads "Windows 8.1" inside the installer, but it says it's Windows 10 compatible): Broadcom Bluetooth 4.0 Driver for Windows 10 (32-bit, 64-bit), 8.1 (64-bit), 8 (64-bit) - Notebook - Lenovo Support.

    It's installer based, but you can tell it to quit after it unpacks its contents into a folder of your choosing. After you do that, you'll find it includes two subfolders -- namely Win32 and Win64. You can go into DevMgr, right click on the bluetooth (or unknown) device whose driver you want to update, select Update driver software, Browse my computer for driver software, then navigate to the Win32 or Win64 folder just mentioned, and click Next. The built-in driver installer should do the rest.

    Hope this does the trick for you!
    --Ed--
    Thank you....a bit weird though as I have an Asus laptop
      My ComputerSystem Spec

  6.    19 Dec 2016 #6

    Yes, as Gertrude Stein might have put it in the age of Windows: "A driver is a driver is a driver is a driver..."

    --Ed--
      My ComputerSystem Spec


  7. Posts : 39
    Windows 10 Home Anniversary 64bit
    Thread Starter
       21 Dec 2016 #7

    Deblk said: View Post
    Thank you....a bit weird though as I have an Asus laptop
    lol...thanks
      My ComputerSystem Spec


  8. Posts : 39
    Windows 10 Home Anniversary 64bit
    Thread Starter
       21 Dec 2016 #8

    EdTittel said: View Post
    Yes, as Gertrude Stein might have put it in the age of Windows: "A driver is a driver is a driver is a driver..."


    --Ed--
    lol...thanks again
      My ComputerSystem Spec


 

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