Windows 10: HID Complaint USB Capacitive Touchscreen loses connectivity randomly.

  1.    14 Dec 2016 #1

    HID PCAP Touchscreen issues in Win 10, USB Registry


    Current Setup:
    Edition: Windows 10 Home Version: 1607 OS Build: 14393.479 Processor: Intel Core i5-5250U CPU @ 1.60 GHz Ram: 8 GB System Type: 64 Bit OS

    I am working on this system and I have found that the Mimo Vue (Mimo Vue HD Display UM-1080C USB Capacitive Touch | Mimo Monitors) works really well. This monitor is a HID compliant 10-point Capacitive touchscreen that only requires a displaylink driver to the display to work. Because it is a HID device, no additional touchscreen drivers are needed for functionality.

    When I first plugged the monitor in, the touch works perfectly for a couple of weeks but then the touch would sporadically become completely unresponsive after awhile of inactivity on the system. Interestingly enough, rebooting the Windows device will make the HID complaint touchscreen work again until the same issue happens.

    * Some additional information is that I have identified as this issue happening as a result of the Windows sleep settings. Once the power management settings intiate, the USB monitor still displays because it is still receiving power, but the registry that the HID device is identified in changes and Windows can not find it again until reboot. Is there any way to prevent Windows from changing registries of the HID complaint device when it changes into Power save mode?

    Device HID/VID
    USB\VID_0457&PID_F817&REV_0001USB\VID_0457&PID_F817






    Last edited by wyocowboy1738; 19 Dec 2016 at 16:00. Reason: New Information
      My System SpecsSystem Spec


 

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