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  1. Joined : Apr 2015
    Posts : 146
    Windows 10
       15 Dec 2016 #21

    Is there a way to uninstall the Intel USB driver, delete it and allow Win 10 to install the generics? Would that be worth a try?
    Yes! That's where i was headed with my line of questions...

    1. Best to first backup drivers. IMHO Simplest approach in this case (and for driver newbies) use DoubleDriver (tutorial). It backups up your drivers in hierarchical folder order in the same hierarchy and using folders names same as the category and device names as you see in Device Manager.

    Should you want to dive deeper also see Backup drivers before reinstalling Windows 10 using DISM. The DriverStore Explorer tool mentioned is a front end GUI for the pnputil command we used back in post #9. I have one correction to the guide: Though i've never tested it, all the MS documentation i've read indicates neither the pnputil command nor its GUI "DriverStore Explorer" uninstalls drivers. They only remove driver packages from the DriverStore.

    2. Create a System Restore point. (always good to be safe)
    > Look in Programs and Features. If there's an Intel uninstaller there, use it to uninstall the chipset drivers
    > Otherwise, try right click the USB controllers->Uninstall. Click delete drivers, if asked.
    > Reboot.

    3. Right click a USB controller->Properties->Driver tab. The Provider should be Microsoft meaning the generics are installed. Test. How do things look? If the Provider is still Intel we have to remove the driver package. From an elevated command prompt
    Code:
    pnputil.exe -f -d oem26.inf
    .
    > Uninstall Intel from the USB controllers again
    > Reboot
      My System SpecsSystem Spec

  2.    15 Dec 2016 #22

    I found a source that might be helpful: check out Win-Raid's outstanding collection of USB drivers: USB 3.0/3.1 Drivers (original and modded). I've been messing around with them on my machines and they seem to be much more on-target and up to date than ANYTHING ELSE out there.
    HTH,
    --Ed--
      My System SpecsSystem Spec


  3. Joined : Sep 2014
    DFW Area
    Posts : 374
    Windows 8&10
       15 Dec 2016 #23

    Those .inf files will usually have a header showing the original name of the .inf and may provide guidance as to what it is. Just open it in notepad. Some .infs can be installed by just right clicking and selecting that option.

    If it is a USB driver, it may need a chipset driver to install the basic configuration.
      My System SpecsSystem Spec


  4. Joined : Aug 2016
    Posts : 15
    Windows 10
       15 Dec 2016 #24

    ComputerGeek said: View Post
    Yes! That's where i was headed with my line of questions...

    1. Best to first backup drivers. IMHO Simplest approach in this case (and for driver newbies) use DoubleDriver (tutorial). It backups up your drivers in hierarchical folder order in the same hierarchy and using folders names same as the category and device names as you see in Device Manager.

    Should you want to dive deeper also see Backup drivers before reinstalling Windows 10 using DISM. The DriverStore Explorer tool mentioned is a front end GUI for the pnputil command we used back in post #9. I have one correction to the guide: Though i've never tested it, all the MS documentation i've read indicates neither the pnputil command nor its GUI "DriverStore Explorer" uninstalls drivers. They only remove driver packages from the DriverStore.

    2. Create a System Restore point. (always good to be safe)
    > Look in Programs and Features. If there's an Intel uninstaller there, use it to uninstall the chipset drivers
    > Otherwise, try right click the USB controllers->Uninstall. Click delete drivers, if asked.
    > Reboot.

    3. Right click a USB controller->Properties->Driver tab. The Provider should be Microsoft meaning the generics are installed. Test. How do things look? If the Provider is still Intel we have to remove the driver package. From an elevated command prompt
    Code:
    pnputil.exe -f -d oem26.inf
    .
    > Uninstall Intel from the USB controllers again
    > Reboot
    Well that was interesting. Look at the attachment. Those Intel drivers are tenacious. However, things do look better for the moment. There wasn't an Intel uninstaller in my list, so I tried to manually uninstall from the Device Manager. That just got into a loop at first, so I rebooted and ran the pnputil as described. Uninstalled again and this time it appeared to work.

    However when I rebooted and looked in the Device Manager, there is now a bunch of these Intel drivers, but everything does seem to be working. I might try to reinstall my Line 6 hardware and see if it works now.

    Click image for larger version. 

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      My System SpecsSystem Spec

  5.    4 Weeks Ago #25

    Looks pretty reasonable now, I'd say. Hopefully, you've got it sorted. If not, the site where I recommended the USB drivers (Win-Raid) also has a great chipset collection of individually installable drivers. Find it at: Other Drivers (= INF files). He already did what I was trying to figure out how to do on your behalf. Great stuff!
    HTH,
    --Ed--
      My System SpecsSystem Spec


 
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