Yes! That's where i was headed with my line of questions...
Is there a way to uninstall the Intel USB driver, delete it and allow Win 10 to install the generics? Would that be worth a try?
1. Best to first backup drivers. IMHO Simplest approach in this case (and for driver newbies) use DoubleDriver (tutorial). It backups up your drivers in hierarchical folder order in the same hierarchy and using folders names same as the category and device names as you see in Device Manager.
Should you want to dive deeper also see Backup drivers before reinstalling Windows 10 using DISM. The DriverStore Explorer tool mentioned is a front end GUI for the pnputil command we used back in post #9. I have one correction to the guide: Though i've never tested it, all the MS documentation i've read indicates neither the pnputil command nor its GUI "DriverStore Explorer" uninstalls drivers. They only remove driver packages from the DriverStore.
2. Create a System Restore point. (always good to be safe)
> Look in Programs and Features. If there's an Intel uninstaller there, use it to uninstall the chipset drivers
> Otherwise, try right click the USB controllers->Uninstall. Click delete drivers, if asked.
3. Right click a USB controller->Properties->Driver tab. The Provider should be Microsoft meaning the generics are installed. Test. How do things look? If the Provider is still Intel we have to remove the driver package. From an elevated command prompt
pnputil.exe -f -d oem26.inf
> Uninstall Intel from the USB controllers again