Windows 10: Windows hello not is available on this device.


  1. Posts : 4
    Windows home x64
       26 Nov 2016 #1

    Windows hello not is available on this device.


    Hello.

    I have a laptop Inspiron 5459, which in theory is compatible with the Windows application hello but there is no way to activate it. If someone knows a solution very grateful in advance.

    Best regards.
      My ComputerSystem Spec


  2. Posts : 4
    Windows home x64
       26 Nov 2016 #2

    Click image for larger version. 

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      My ComputerSystem Spec

  3. Bree's Avatar
    Posts : 1,816
    10 Home x64 (1607) (10 Pro on 2nd pc)
       26 Nov 2016 #3

    borda said: View Post
    I have a laptop Inspiron 5459, which in theory is compatible with the Windows application hello but there is no way to activate it...
    Apparently...

    Dell Support said:
    NOTE: Some users reported that they needed to download the Intel RealSense Depth Camera Manager (DCM) before the camera worked with Hello Facial Recognition
    http://www.dell.com/support/article/us/en/19/SLN298266
      My ComputersSystem Spec


  4. Posts : 4
    Windows home x64
       26 Nov 2016 #4

    what can i do?
      My ComputerSystem Spec

  5. Bree's Avatar
    Posts : 1,816
    10 Home x64 (1607) (10 Pro on 2nd pc)
       26 Nov 2016 #5

    Have you tried downloading and installing the 'Intel® RealSense™ Depth Camera Manager' as suggested by Dell?
      My ComputersSystem Spec


  6. Posts : 4
    Windows home x64
       26 Nov 2016 #6

    yes didn't work
      My ComputerSystem Spec


 

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