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#11
I think your original post plus the driver update and turning off hibernation is fine.
Paraphrasing your posts:
After upgrading Windows 7 to Windows 10, my ASUS ROG G55VW laptop is missing some features.
The backlit keyboard and some of the functions keys do not work anymore.
https://www.asus.com/ROG_ROG/G55VW/
I downloaded the 10.0.130 ISO from the Insider page and did a clean install, the issue was not resolved.
I tried the ATKPackage driver from ASUS
http://support.asus.com/download.aspx?SLanguage=en&p=3&m=ATKPackage&hashedid=n/a
This helped until the computer entered a sleep / hibernate state. When the machine returned from sleep / hibernate, the keyboard doesn't work at all.
I found out that if I connect a USB transceiver for a wireless keyboard and then disconnect it, the laptop keyboard functions well, until the next sleep state. The keyboard that has the issue is the built-in keyboard ... the USB transceiver is just a workaround.
The laptop keyboard also functions correctly until the next sleep state if I perform a cold start.
I turned off hibernation and that did not resolve the issue.
I'm not sure that my English is any better than yours. :)
If you use the Feedback app, it might offer you the opportunity to reproduce the issue (I usually see this button below the screen shot button, but not always). This allows MS to capture the entire issue and collect data that will help find a solution.
While I wrote the above, I thought of something else you could try.
In your current power plan, try changing the value of
Power options > Advanced settings > USB settings > USB selective suspend setting
If it is enabled set it to disabled
... if it is disabled set it to enabled.
There's also a setting for device power management, but that's accessed though Device Manager and you have to determine the correct hardware. It's very difficult to troubleshoot that remotely and requires a lot of research on the machine.
The USB transceiver seems to be the best clue - try the USB suspend setting.