Windows 10: Windows 10 -- getting error message when ejecting DVD

  1.    09 Nov 2016 #1

    Windows 10 -- getting error message when ejecting DVD

    I started a job here at a local IT company. Customer brought in a Windows 10 HP pavilion all in one, model number 22-a113w, saying that the DVD drive wouldn't even spin up. He had downloaded a real player update and DVD burner software update, which he later uninstalled.

    I put in a test DVD and it spins up. But when I eject the dvd I get an error message saying that "There was an error ejecting the DVD. Was just wondering if anyone had any suggestions as to what the problem could be, since i'm new to windows having my experience with os X.
      My ComputerSystem Spec

  2.    09 Nov 2016 #2

    Hi, I assume you're ejecting the drive by rt clicking it and clicking Eject.

    You could try uninstalling the driver, restarting the PC to let the driver reinstall. (Windows provides the driver).

    By the way, does autoplay work- you may see a notification when you insert a DVD, if enabled, and possibly different actions depending on how autoplay is configured.

    Could be a faulty unit.

    Check you don't have anything mounted with that drive letter (probably unlikely).

    Try with a blank DVD/Windows installation DVD for example.

    And research the exact error message-
    "An error occurred while ejecting"
      My ComputerSystem Spec

  3. Berton's Avatar
    Posts : 5,287
    Win10 Home and Pro, Win10 Insider Preview, WinXP Home Premium, Linux Mint
       09 Nov 2016 #3

    Some keyboards have an Eject key to do the job, maybe that is a problem?
      My ComputerSystem Spec


Related Threads
Problem Ejecting Sandisk Flash Drive in Drivers and Hardware
Whenever i try to eject my Sandisk flash drive, by right-clicking on it's icon and clicking on "Eject Cruzer", I get an error window with the title, "Problem Ejecting USB Mass Storage Device". The message says, "Windows is unable to stop the...
Windows 10 update error message 0x80240439 in Windows Updates and Activation
Today I switched to fast ring, now I am getting this error message. Currently at version 14393.223. Any way to fix this. Henry
When I create a disc image file with windows 10, I now get a folder "Logs" with my backup that I did not get with Windows 7. In it is a Notepad text file titled "Backup_Error-xx-yy-zzzz_ aa-bb-cc", where xx, yy, and zzzz are the day, month, and...
Hello whenever I sign in to my user account I get a blue window with a critical error message......saying Start menu and cortana aren't working ( I have cortana turns off in options anyway ) then it says we will try and fix it next time you sign...
Issues with ejecting USB in General Support
Is it just me or is there a known bug involving ejecting USB drives? Typically in 7 or 8 if I plug in my USB then transfer a file and close the window, I can easily eject it with no problems. With Windows 10 it seems like it holds the USB hostage...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:11.
Find Us