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Windows 10 -- getting error message when ejecting DVD
I started a job here at a local IT company. Customer brought in a Windows 10 HP pavilion all in one, model number 22-a113w, saying that the DVD drive wouldn't even spin up. He had downloaded a real player update and DVD burner software update, which he later uninstalled.
I put in a test DVD and it spins up. But when I eject the dvd I get an error message saying that "There was an error ejecting the DVD. Was just wondering if anyone had any suggestions as to what the problem could be, since i'm new to windows having my experience with os X.