Windows 10: One of my hard drives does not show up on My Computer page Solved

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  1.    30 Oct 2016 #1

    One of my hard drives does not show up on My Computer page


    So I've been having an issue with a drive on windows ten. Last night i noticed when accessing the contents for it, explorer would hang and stop responding and eventually like 20 minutes later it would actually load.

    Now today the drive doesn't show up in the list of hard drives in My Computer but all my other drives do. I am not sure if the drive is dead or not.

    Some additional things to note, i did recently buy a new power supply unit and had to re-attatch the sata cables to my drives since i cleaned the tower up, its possible it is not in the same sata slot it was before - not sure if that will cause the computer to get a bit confused?

    What steps can i take to determine if its dead or windows 10 is simply having issues accessing it. It worked fine all day yesterday until it started getting slow and then today its gone entirely.

    Further investigating, since unplugging the hard drive , the PC works fine and boots up. Plugging it back in and it won't even pass boot stage it just stuck on the republic of gaming splash screen.

    I don't know whether that means the drive is dead or the computer is unhappy with it for some other reason.
    Last edited by SirChick; 30 Oct 2016 at 17:51.
      My ComputerSystem Spec

  2.    30 Oct 2016 #2

    Yes, the drive is most likely dead. Computers don't post (or not properly) when they have a dead (or failing) hard drive.
      My ComputerSystem Spec

  3.    30 Oct 2016 #3

    What options do i have to recover the data from it?
      My ComputerSystem Spec

  4.    30 Oct 2016 #4

    You can:
    1-Send the drive to a professional data recovery service (most expensive but most likely to work)

    2-Get an external enclosure, or even a Sata to USB adapter, boot into Windows, and see if it shows up eventually. (less likely to work, doesn't ruin you data, not that expensive) I have recovered quite a few drives this way, as the computer boots up normally and the external drive doesn't affect its performance. I just needed tons of patience until the drives showed up, but it's not guaranteed they will at all. Keep in mind that 3.5" drives require a little extra juice than 2.5" ones, so you need an adapter or enclosure rated for 3.5" drives.

    3- Swap out the drive's PCB and replace it with an exact model PCB. (most risky solution, you can lose all the data on the drive, it requires some tinkering and you can only use the drive once after powering it up, which should be enough to get your data out of it). Also, the PCB can end up costing as much as a new drive, and that's assuming you can even find one for your model.
      My ComputerSystem Spec

  5.    30 Oct 2016 #5

    Hmm i don't know a lot about hard drives, will a power output for 3.5" still work for a 2.5" ?
      My ComputerSystem Spec

  6.    30 Oct 2016 #6

    It should, as long as the power source is regulated. (an USB port for example)
      My ComputerSystem Spec

  7.   My ComputerSystem Spec

  8.    30 Oct 2016 #8

    Yes, that should work just fine for 2.5" drives. You may get away with it working with 3.5" drives if you plug it directly to the motherboard and not a front panel USB port, however I don't recommend it. I used to do it frequently but I noticed that newer drives shut themselves off when they don't get enough power, which is why I ended up getting a proper enclosure for 3.5" ones. Having a few enclosures for Hard Drives comes in handy more often than not.
      My ComputerSystem Spec

  9.    30 Oct 2016 #9

    How do i know if my drive is 2.5" or 3.5" i presume measuring the outer case is not the right way to know the size internally of the disk?
      My ComputerSystem Spec

  10.    30 Oct 2016 #10

    Well, the hard drives themselves don't really measure that entirely. The size refers to the platter inside which are the ones that store the data.

    A 2.5" drive is the one most commonly used for laptops, game consoles, and other external hard drives because they're thinner. The 3.5" drives are used on desktop computers and servers and are larger.

    Here's an example.
      My ComputerSystem Spec

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