It actually appears to run OK...files are un zipped, install starts, get list of scanners to choose from,am told the driver is installed, seems to work like you would think it ought to but when I click on EPSON Scan icon am told EPSON scan cannot start and device manager still says no drivers installed?
I had a similar problem with my old Epson Perfection 1200 scanner. I'm currently on holiday and away from my desktop PC, so I can't access all of the details. As I remember I had to describe my scanner in Device Manager as an imaging device and select Epson 2400 instead of 1200. Then specify the driver as epson12180.exe - this has worked for me, though, of course, Windows 10 now refers to the scanner as an Epson 2400.
in the Device Manager, Right click the Yellow Flag and choose Update Driver. Choose Browse My computer. Let Me Pick from a list. If it shows more then one driver, like the 2400 choose that one, if not, click Have Disk and browse it to the downloaded folder to the .inf file to install the driver.
All else fails, contact HP Support.
I always get the following result no matter which way I approach it:
**************************************************************************************************** ***
"Windows encountered a problem installing the driver software for your device
Windows found driver software for your device but encountered an error while attempting to install it
EPSON Perfection 4870
The system cannot find the file specified"
**************************************************************************************************** ****************
BUT, I can see the file in the folder I'm pointing to...here is an excerpt from the file (ES34.inf) - sure looks like it's for the 4870 to me?:
[Strings]
Mfg = "EPSON"
ES34.DeviceDesc = "EPSON Perfection 4870"
DSName = "EPSON Perfection 4870"
StartButton = "Start Button"
RegSection = "SOFTWARE\EPSON\EPSON Scan\ES0034"
RegSection.x64 = "SOFTWARE\WoW6432Node\EPSON\EPSON Scan\ES0034"
ScanApp = "EPSON Scan"
DiskName = "EPSON Scanners Driver Disk"
ICCName = "PER487_R.ICM,PER487_T.ICM"
I'll walk you though the steps I do to install my Perfection 1200. I have to do this periodically for some reason to reestablish the 'non-standard' Perfection 2400 driver.
1. Right click on the scanner in Device Manager (as Admin) and select Update Driver. Then select the option to browse my computer for driver software.
Attachment 107954
2. Then select Let me pick from a list of device drivers....
Attachment 107955
3. Select Imaging Devices from the next list.
Attachment 107957
4. Finally, select the correct Epson driver you have installed then click Next. If it isn't listed then something has gone wrong with the driver installation.
Attachment 107958
5. Hopefully, the scanner should now work?
Thanks Steve...I performed these steps *exactly* as well as with the 4870 drivers. Nothing is working. I have just about concluded that for whatever reason my Win10 install (from the "free" upgrade version) and the 4870 just aren't compatible. I just now reinstalled Win7 on a spare drive and installed the drivers without incident.
I didn't really want to switch to Win10 anyhow what with all of it's privacy concerns and only did so because of the ongoing windows update issues with Win7. When it unilaterally decided to rename one of my folders screwing up my photo links I nearly removed it then and there. There's a lot more about Win10 I do not like and I'm probably going to toss it and go back to 7 permanently.
Quote