1.    26 Sep 2016 #1
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Home x64

    No Mult-Touch Gestures On Touchpad


    After installing a new motherboard on my Lenovo Y50-70 Touch with Windows 10 Home x64, Windows has decided that my Synaptics touchpad is an Elan touchpad and installed the drivers for it. This stopped all multi-touch gestures but most importantly two-finger scrolling from working. The Elan Control Center is installed and shows that they're enabled but they still don't work.

    I've tried to install the Synaptics drivers but they never successfully get applied. The bundled drivers from the Lenovo website also think I have an Elan touchpad and install the drivers for it, again though the mult-touch gestures don't work. The generic drivers from Synaptics don't work either.

    It's driving me up the wall having to use the keyboard or dragging the pointer over to the scrollbar every time I want to scroll up or down.

    I need some help trying to get this fixed. Thanks.
      My ComputerSystem Spec
  2.    28 Sep 2016 #2
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Bump
      My ComputerSystem Spec
  3.    29 Sep 2016 #3
    Join Date : Sep 2016
    Posts : 12
    Windows 10 Home

    Do this in safe mode-
    First download this driver-http://support.lenovo.com/in/en/downloads/ds103716
    Then uninstall the elantech driver from 'uninstall a program'. This may freeze your touch pad.
    Now install the driver you downloaded with keyboard or external usb mouse.
      My ComputerSystem Spec
  4.    29 Sep 2016 #4
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Quote Originally Posted by Beowulf1 View Post
    Do this in safe mode-
    First download this driver-http://support.lenovo.com/in/en/downloads/ds103716
    Then uninstall the elantech driver from 'uninstall a program'. This may freeze your touch pad.
    Now install the driver you downloaded with keyboard or external usb mouse.
    Just tried that and unfortunately it didn't fix the problem.
      My ComputerSystem Spec
  5.    29 Sep 2016 #5
    Join Date : Aug 2016
    S/E England
    Posts : 4,048
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Try opening Device Manager and under 'Mice and other pointing devices' uninstall the Elan Touchpad. Hopefully the scan for hardware changes will correctly identify the Synaptics touchpad the second time round.
      My ComputersSystem Spec
  6.    29 Sep 2016 #6
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Quote Originally Posted by Bree View Post
    Try opening Device Manager and under 'Mice and other pointing devices' uninstall the Elan Touchpad. Hopefully the scan for hardware changes will correctly identify the Synaptics touchpad the second time round.
    I've tried that multiple times, unfortunately that doesn't work either.
      My ComputerSystem Spec
  7.    03 Oct 2016 #7
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Bump
      My ComputerSystem Spec
  8.    31 Oct 2016 #8
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Bump again. This is driving me nuts, there's got to be someway to fix it.
      My ComputerSystem Spec
  9.    01 Nov 2016 #9
    Join Date : Dec 2013
    England
    Posts : 944
    Windows IP 17017

    Quote Originally Posted by GT086 View Post
    Bump again. This is driving me nuts, there's got to be someway to fix it.
    Hi,
    Try this method(if you haven't done it already), uninstall Synaptics in Programs and features, uninstall the drivers for synaptics in Device manager, shut down the laptop. Go to BIOS ( with the small button or whichever method you use), select F9 to load defaults, then save the settings by F10 and exit. Download the driver from Lenovo Support and try installing the driver.
      My ComputersSystem Spec
  10.    02 Nov 2016 #10
    Join Date : Sep 2016
    Posts : 7
    Windows 10 Home x64
    Thread Starter

    Quote Originally Posted by brummyfan View Post
    Hi,
    Try this method(if you haven't done it already), uninstall Synaptics in Programs and features, uninstall the drivers for synaptics in Device manager, shut down the laptop. Go to BIOS ( with the small button or whichever method you use), select F9 to load defaults, then save the settings by F10 and exit. Download the driver from Lenovo Support and try installing the driver.
    That worked, thank you. Unfortunately right after I fixed this, another piece broke on this piece of shit laptop. The plastic that holds the monitor assembly to the hinges attached to the case snapped. The metal hinge is stuck in the closed position and the entire monitor assembly is hanging on by the other side which. I will never buy another Lenovo laptop ever.
      My ComputerSystem Spec

 


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