Windows 10: Sound does not work after latest win 10 update

  1.    26 Sep 2016 #1

    Sound does not work after latest win 10 update

    My sound system worked fine until a few days ago when Microsoft did a mandatory update in the middle of the night.

    Videos have no sound

    My laptop does not play any of the usual notification sounds... like plugging in a USB device, startup etc.

    If I use the Dell audio option it will play test sounds through my speakers. However if I go to the Windows sound settings and try to test one of the notification sounds, there is no sound,.
      My ComputerSystem Spec

  2.    27 Sep 2016 #2

    First thing to do is go to the Sound panel and verify that "Speakers" are set as default audio playback device. If that is OK, "refresh" the sound by going to the Device manager, uninstall the sound (e.g. Realtek or whatever you have as sound hardware) DO NOT uninstall the drivers, then restart the PC and when Windows starts it will detect and reinstall the sound.

    If this does not fix it, we need to know what brand/model laptop you have.
      My ComputersSystem Spec

  3.    27 Sep 2016 #3

    Thank you. Uninstalling realtech and letting Windows reconnected worked great.

    I notice you're in Nashville. I got my doctorate from Vanderbilt 46 years ago. I'm sure has changed immensely since I was there
      My ComputerSystem Spec

  4.    27 Sep 2016 #4

    Glad I could help.

    I'm not in Nashville, I'm a "Florida Retiree". I belong to "R.O.P.E" (Reunion Of Professional Entertainers) which is Nashville based. I did live in Nashvile for a little over a year, in the early 70's, and worked at Little Roy Wiggin's "Music City" music store on Lower Broadway (across the street from Tootsie's Orchid Lounge.
      My ComputersSystem Spec


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