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How to Resolve Bluetooth Pairing/Connection Failure
Anyone knows how to get my HP Roar Bluetooth speaker to pair with my DELL Inspiron Series 5559 laptop (Windows 10, 64-bit)? I keep getting connection failure messages. I had no problem pairing the speaker with my iPhone 6 Plus. Both units (HP speaker and DELL laptop) are only months old and under warranty, yet both HP and DELL are offering only fee-based tech support for this problem, which I refuse to accept. I visited the DELL support web site, hoping to download an appropriate driver, but found no option for Bluetooth.
Note that, in Device Manager, under Bluetooth, nowhere does the name DELL appear among drivers. All I see there are:
- Bluetooth LE General Attribute Service
- Bluetooth Mouse 3600 (a Microsoft device, paired)
- Intel® Wireless Bluetooth®
- Microsoft Bluetooth Enumerator
- Microsoft Bluetooth LE Enumerator
Any help would be greatly appreciated.
leighca