Windows 10: 2 Finger scroll stops working at random

  1.    08 Sep 2016 #1

    2 Finger scroll stops working at random


    Hey guys looking for some help. I have a Acer ES1 laptop running Windows 10. The problem i'm having is the 2 finger scroll stops working at random on sites like Youtube, etc. I am using the ELAN driver.

    Any ideas how i can fix this. I am terrible with computers so if you don't mind dumbing it down for me, thanks alot
      My ComputerSystem Spec

  2.    08 Sep 2016 #2

    Hi,
    Go to Settings, Devices, select Mouse&Touchpad, scroll down to Additional Mouse Options, go to Elan tab, highlight the Elan smartpad and click Options, try switching to reverse scroll and other options to get the right settings which could work for you, I have attached my settings for comparing but you may have to try different options.
    Click image for larger version. 

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      My ComputersSystem Spec

  3.    08 Sep 2016 #3

    Hey thanks for the advice. I have always used reverse scrolling (I slide fingers down to make the screen go down) since it's the only way it feels normal. Still gets stuck every once in awhile.

    Click image for larger version. 

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      My ComputerSystem Spec


 

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